President

EPPIC Inc.

“I worked alongside Guy to help launch the Charlotte chapter of ISPI. His leadership style, vision for the chapter, and connections within ISPI have been keys to our success. In my time working with Guy, he has taught me the different models for running a chapter, the history of chapters in ISPI and several other best practices. His experience and willingness to share what he knows makes him a great resource and great person with whom to work.”January 31, 2011

1^st Marc Donelson, VP of Programs, ISPI – Charlotte Chapter
worked directly with Guy W at EPPIC Inc.

“I have known Guy for many years through our membership in ISPI, the International Society for Performance Improvement. Guy is without equal when it comes to wisdom and generosity. He is passionate about his work and eager to share it with others. His logical approach to solving learning and performance problems adds tremendous value to those who use it. Thanks, Guy!” January 17, 2011

1^st Cathy Brown, Curriculum Manager, The Home Depot
worked with Guy W at EPPIC Inc.

“Guy has always provided the best possible service of any of the consultants I have used over the years. He is sharp, high energy, and driven to provide the best solutuion to his clients and customers.” January 7, 2011

Top qualities: Great Results, Personable, Expert

1^st Lewis W. Parks, 
hired Guy W as a Business Consultant in 1995

“Working with Guy Wallace during one of the most turbulent business and economic periods was a rich privilege for me. Guy’s steady and thoughtful insight and leadership in the midst of organizational and marketplace change made it possible for his staff to stay focused on our internal clients and the needs of our external customers when other leaders were turning their gaze away from their core accountabilities. In good and tough times, Guy always showed his full commitment to the success of his directs and those in his organization. Never did I see him pursue his own self-interest above the needs and success of his team. Guy’s technical and professional expertise is world renown, but I have benefitted significantly from his keen ability to manage change and to ardently champion the interests of organizational stakeholders in the midst of the head winds of difficult circumstances that would have pushed many other leaders off course. Guy Wallace is an outstanding leader.” January 6, 2011

1^st Mark Dudley, Learning Manager, Wachovia (a Wells Fargo Company)
reported to Guy W at EPPIC Inc.

“I worked with Guy on several training projects at AT&T. He is very well organized, has strong interpersonal skills and a great work ethic. Guy systematically managed every detail of the project and kept the management team well informed. Every project Guy was involved with was successful. I strongly recommend Guy Wallace.” January 5, 2011

Top qualities: Great Results, High Integrity, Creative

1^st James Costello, 
hired Guy W as a Consulting in 1986, and hired Guy W more than once

“As a contractor to GM, I spent about 30 days total working with Guy wallace in the mid-90′s when GM hired Guy to train a group of GM-ers and contractors to manage a large training initiative.

Guy is hard-working, smart, and has an incredible ability to see both the forest and the trees, especially when it comes to training and development. The things I learned from Guy I continue to use when managing projects, designing training, instructing, or facilitating meetings.” January 5, 2011

1^st John Stolter, Principle Engineer, General Physics Corporation
was with another company when working with Guy W at EPPIC Inc.

“Guy successfully drives performance-based outcomes with his proven and predictive processes. As a transformational, visionary and strategic leader Guy guided the people towards meeting organizational goals. As a senior leader, Guy motivated a culture of quality and continuous learning that resulted in the development of high performing individuals and teams that exceeded customer/partner expectations. Thank you Guy for modeling effective leadership!” January 5, 2011

1^st Margaret Ward, Vice President, Learning Design & Strategy, Mid-to-Sr & Compliance, Wells Fargo
reported to Guy W at EPPIC Inc.

“Guy and I have worked together for 6 years and have known each other for over 25 years. We were both Principals at Svenson & Wallace in Chicago and worked on numerous projects together. I brought Guy in a few years ago to work with one of my Navy clients. He did a fantastic job and the clients loved him. I would not hesitate to recommend Guy or his work for any project. He is a pioneer in performance-based training curriculum design and his approaches are being used in hundreds of organizations, based on his numerous books and publications. If you want the guy who literally wrote the book on curriculum architecture Guy Wallace should be your first choice. The project will be done on time, on budget, and the documentation will be flawless. He gives 120% to all his clients which is why almost all of them come back to him time and time again for more work.” January 5, 2011

1^st Mark Brown, principal, mark graham brown & associates
worked directly with Guy W at EPPIC Inc.

“I had the great opportunity to work with Guy Wallace while at SWI Svenson and Wallace. Guy taught me a great deal about instructional design and alignment of training systems to strategic needs of the client. When it comes to the world of training system design and alignment, there is none better. Guy is World Class!

In addition, I have since relied on Guy for his clear leadership and thinking on several sticky issues in my own organization.” January 4, 2011

1^st Joseph Sener, Senior Consultant/Operations Manager, SWI – Svenson & Wallace, Inc.
reported to Guy W at EPPIC Inc.

Vice President Curriculum Architecture General Bank Group

Wachovia

“Guy is as talented as they come. I admire his thought leadership and ability to offer strategic, yet practical, guidance on improving human performance. I’ve known and worked with Guy for 20 years, and his insights and expertise continue to evolve with the changing market and workplace demands. If I’m ever in need of expert advice, I’m confident Guy will deliver great solutions. What amazes me about about Guy is his kindness and humility – he always makes others feel like they have value to offer and incorporates their best ideas in a framework based on solid research. Working with Guy is a pleasure and I always learn from him!” January 2, 2011

1^st Mary Slaughter, GPHR, SVP – Learning & Development, Wachovia Securities and General Banking Group, Wachovia
managed Guy W at Wachovia

“Guy is extremely knowledgable and is certainly an expert in his field. I have worked with Guy for about a year to date; he is always ready to help others learn new processes and skills. He is very client and employee focused. He is quick to help others find ways to succeed.” March 2, 2009

1^st Denise Willis, Vice President, Wachovia
worked directly with Guy W at Wachovia

Author and Presenter on ISD/ID and Performance Improvement

Guy W. Wallace

“Guy W. is a true professional with an awesome and robust, scalable process for designing training methodolgy. He was a tremendous asset to the Navy when I hired him and his process/product has moved the organization into developing 21st century training products”July 12, 2010

Top qualities: Great Results, Expert, High Integrity

1^st Jonathan White, PMP, 
hired Guy W as a Business Consultant in 2004

“Guy is a very energetic and highly productive person. His work products are outstanding. The presentations I have observed have been both informative and engaging. He has been a great colleague.” September 4, 2009

1^st Nicholas (Nick) Bridges, Instructional Designer, AT&T
worked directly with Guy W at Guy W. Wallace

“My university research center concentrates on R&D in evidence-based performance improvement and one of our goals is to keep track of the activities of top professionals. Guy Wallace constantly appears on our radar as the best current example of the consummate professional in our field. His broad experience, constant creativity, successful work for his clients and his original contributions to our field all sum together into a very impressive career. Guy has been working in the same field for a quarter century and he could easily rest on his past accomplishments. Yet he continues to create novel and exciting solutions for his clients. He invests considerable effort and so understands both best practice and the huge body of research and evaluation that supports practice. He also spends quality time helping younger colleagues develop and works to advance our profession though professional organizations such as the International Society for Performance Improvement (where he was elected President a few years back) and the American Society for Training and Development. But what impresses me most about Guy is his ability to think clearly about very complex problems. He has an exceptional talent for stepping back from complex issues and generating simple solutions and insights that are both sensible and effective.”June 28, 2009

1^st Dick Clark, Professor and Director, Center for Cognitive Technology, University of Southern California
was with another company when working with Guy W at Guy W. Wallace

“Guy is a true instructional design and performance improvement professional, author and practitioner. While I was working at Bank of America we commissioned Guy and his CADDI team to redesign the three retail bank learning and development programs into one high perfroming curriculum design. As a result of this work we were able to reduce turnover at the frontline teller positions by and average of 30%.
Guy’s ethics and proven approach made the effort very cost effective and fast to implement.

I would recommend Guy for his knowledge of human performance technology, for his client service focus and for his business ethics.

Randy Kohout
VP, CUNA Mutual Group” March 22, 2009

Top qualities: Great Results, Expert, Good Value

1^st Randy Kohout, 
hired Guy W as a Business Consultant in 1997, and hired Guy W more than once

“Guy is intelligent, informed, competent, constructive, energetic, trustworthy, and fun to work with.” March 16, 2009

1^st Dale Brethower, Professor Emeritus, Western Michigan University
worked directly with Guy W at Guy W. Wallace

“I have known Guy for over 10 years. We have shared conversations about the guidance, governance and direction of the ISPI (International Society for Performance Improvement) as a premier performance-based organization who’s members truly add value for their clients.

Guy was instrumental as a mentor for me during my consulting firm start up phase. He provided guidance on best practices and the most appropriate marketing approach for a consulting business. At the same time, his writings are excellent desk references for me and countless other Human Performance Improvement Providers.” March 6, 2009

1^st Dennis Gale, President, Principle Consultant, Performance by Design
worked with Guy W at Guy W. Wallace

“Having worked with Guy for more than a decade using his ISD methodolgy in a variety of industries, I can confidently say he is an enigmatic, inspiring speaker. I have seen him make too many presentations to count and always feel his energy, enthusiasm and motivation for making performance improvements where ever we may be.” March 5, 2009

1^st Kim Peterson, Performance Improvement Consultant/Peformance Effectiveness Coach, Athena Performance
worked with Guy W at Guy W. Wallace

“Guy has the ability to identify needs of performers while keeping an eye on the impact on the corporation. He presents his concepts and suggestions in a clear, concise manner. I have implemented strategies that I learned from Guy.” March 4, 2009

Top qualities: Great Results, Expert, High Integrity

1^st Grace Ross, 
hired Guy W as a Business Consultant in 1999

“Guy is an excellent writer who has freely shared his knowledge on such topics as Instructional System Design, learning, and training. His intelligence on the learning/training profession and his dedication to raising the standard in this networked world has greatly befitted not only me, but others like professionals as well.” February 27, 2009

1^st Donald Clark, Consultant, Knowledge Jump
was with another company when working with Guy W at Guy W. Wallace

“Guy is an energetic advocate for getting things done in a systematic way. He is tireless in setting strategies and carrying them out. We have worked together in ISPI for years & years. He’s an asset to any organization that is lucky enough to have him.” February 27, 2009

1^st Jeanne Farrington, President, J. Farrington Consulting
worked directly with Guy W at Guy W. Wallace

“Guy and I go back to the groundbreaking days when the concept of product management was in its infancy. AT&T Network Systems had realigned its business to integrate PM into all of its business units. The only problem was that there was scant training available to support such a business restructuring. As the newly assign PM traning manager, I connected with Guy via our associations with NSPI (now ISPI). Our challange was to develop a comprehensive curriculum that developed the requisite PM skills and knowledge. At a time when no systematic process existed for the creation of a complex curriculum as was required, Guy took the “bull by the horns” and created a process and applied it to the development of our award winning Product Management Curriculum. That original work led Guy to publish T&D Systems View and Lean ISD. Without any hesitation, I would use Guy for any curriculum development project. His comprehensive understanding of performance improvement and his unique ability to integrate complex business processes into effective PI solutions makes him a rare resource.” February 27, 2009

Top qualities: Great Results, Personable, Expert

1^st Gerry Kaufhold, 
hired Guy W as a Performance Improvement in 1986, and hired Guy W more than once

“I have known Guy Wallace for over 20 years as an active member of Chicago Chapter of ISPI. I respect his knowledge of ISD methods (the PACT Processes) and his professionalism.” February 27, 2009

1^st Jeanne Anderson, Instructional Designer, AT&T
worked directly with Guy W at Guy W. Wallace

“I worked with Guy as a part of work groups he’d put together to handle various ISD/ID projects. Over the 20 or so the years we worked together, I observed several traits that made Guy very successful at what he does. One trait is sheer energy, intense concentration on all aspects of a project. Another is his superb project management skill, his ability to plan, organize, and control a project to ensure the best possible outcome. A third, and perhaps his most distinctive trait as far as I’m concerned, is the way he can “systematize” without stultifying. You can see this in the PACT models he defined and published — well-structured and workable models for analyzing, designing, and developing curriculum architectures meant to improve organizational performance. Guy is also great at facilitating groups, either during project meetings or in presentations. The projects I worked on with Guy were always edifying and always engaging — and the clients always got their money’s worth.” February 27, 2009

1^st Mark Bade, Owner, Glen Ellyn Media
managed Guy W at Guy W. Wallace

“I have known Guy as a collegue and for a period of time as a partner for many years. Guy’s career in the world of human performance improvement ranks him among the best and most admired professionals in our field. In addition to his knowledge of our profession, his attention to detail and in meeting client requirements is unmatched.
As exceptional as Guy’s knowldege is of our profession, he may be even more exceptional as a colleague.” February 27, 2009

1^st Harry Lebovitz, Chairman, Prism Performance Systems
worked directly with Guy W at Guy W. Wallace

“I can enthusiastically endorse Guy Wallace as an expert presenter and practitioner of Human Performance Improvement. As president of the Michigan Chapter of ISPI one of our goals was to improve our members’ knowledge base. Guy was a frequent speaker at our meetings because of his ability to translate theory into practice as well as his ability to share why and how the theories worked in the field. I have used one of his books as a guideline for my own practice and appreciated the background and experience I found in it. He typified Knowledge to Know-How.” February 27, 2009

1^st Ireta Ekstrom, Instructional Designer, William Beaumont Hospital
was with another company when working with Guy W at Guy W. Wallace

President

EPPIC Inc.

“There are lots of people who claim to know about training. There are much fewer who can create performance-based training that helps organizations meet their business objectives. There are fewer still who have created large-scale performance-based training. When I needed someone to talk to students in my instructional design classes about how senior managers think about these projects, I turned to Guy. I attend his sessions at the International Society for Performance Improvement conferences and read his works. I recommend him without reservation.” January 13, 2011

1^st Steve Villachica, Associate Professor, Boise State University
was with another company when working with Guy W at EPPIC Inc.

“Guy is insightful and have thorough knowledge of performance-based curriculum architecture design. I have had the pleasure of interviewing Guy on a variety of topics related to performance management. He knows his subject matter from the inside out. I recommend him highly.” January 7, 2011

1^st Mary Kay Lofurno, Director of Marketing and GSA Contracts, SyberWorks, Inc.
was with another company when working with Guy W at EPPIC Inc.

President-Elect/ President

ISPI – International Society for Performance Improvement

“When Guy was President of ISPI he began the process of identifying and clarifying HPT initiatives. He championed a planning process to identify Professional Communities for ISPI. Several technology domains were suggested:
1. Analysis, Measurement and Evaluation
2. Organizations Design and Alignment,
3. Process Design, Motives, Incentives and Feedback,
4. Instructional Systems,
5. Management of Organizational Performance, and
6. The Science of HPT.
Guy was able to move theses domains as a focus for ISPI and developed a community of practice. Guy ability to organize a team and influence a strategic direction was a major advancement for ISPI and the Performance Improvement community.” January 7, 2011

1^st Roger Addison, Senior Director, International Society for Performance Improvement
was with another company when working with Guy W at ISPI – International Society for Performance Improvement

President

CADDI Inc.

“I’ve known Guy and his work for many years…and I’m impressed by his professional knowledge and innovations in support of large scale organizational improvement. Guy has (literally) written the book on instructional improvements in the 21st Century but his ability to support enterprise-wide performance is much broader. If someone is looking for a go-to guy…Guy’s the guy.” April 27, 2009

1^st Jim Hill, CEO, Proofpoint Systems
was with another company when working with Guy W at CADDI Inc.

“Guy Wallace is one of the most credentialed and experienced Instructional Design professionals to enter the Charlotte Performance Improvement community in several years. The depth of Guy’s skills in the area of Analysis and Design is difficult to find anywhere. He has written extensively and developed a detailed process that he has used with no less than 49 companies! That constitutes solid research and and experience.

Guy has also held leadership positions in ISPI, at one tme leading as president of the International organization. It has been a great pleasure getting to know him and the rigor with which he approaches the field of Performance Improvement. I hope we can keep him on Lake Norman and in Charlotte for a long time to come.” March 19, 2009

1^st Dick Handshaw, President, Handshaw, Inc.
was with another company when working with Guy W at CADDI Inc.

“Guy Wallace involved my team in a project with GM to build a curriculum for stamping plant supervisors using his CADDI process. Guy’s energy, experience, and skill, combined with the process made it possible for us to build an 18 month program that eventually won an award for our GM client. Our client really felt that a quality product was produced and that Guy and the team were excellent.” March 16, 2009

1^st DeeAnn Caudel, Director, General Physics
was with another company when working with Guy W at CADDI Inc.

“Guy was an excellent training consultant and demonstrated a outstanding ability to interact with all levels of the organization to produce results based learning.

He is personable, professional and posseses a wide array of skills that would be an asset to any company requiring his services.” March 2, 2009

Top qualities: Personable, Expert, High Integrity

1^st Matt Beatty, 
hired Guy W as a Business Consultant in 2000

Partner

SWI – Svenson & Wallace Inc.

“Guy Wallace is a 21st century Renaissance man with remarkable insights and the stamina and commitment to actualize the ideas. He is a leader professionally through his consultancy and through the International Society for Performance Improvement while still having time to enjoy his boat and family.

Guy developed curriculum architecture as an instructional design approach that captures the complex learning needs of all employees into one comprehensive matrix. The process is detailed and logical, based on collaboration with clients, including those in the many occupations as part of the architecture plan. Guy has won awards from General Motors Corporation and Siemens Corporation to name a few.

Guy is a Certified Performance Technologist and a penultimate leader in the International Society for Performance Improvement (ISPI). As an ISPI director and later president-elect and president, Guy focused on enhancing the practice of our profession. He continues by capturing the ideas of the thought leaders via podcasts which will become a legacy for emerging professionals in the years to come.

Guy has received many awards and recognition from ISPI, including the Honorary Life Member award which is ISPI’s highest award, an Outstanding Instructional product award, two Outstanding Instructional Communications awards, Chapter Partnership Recognition, and many more. Through Guy’s leadership, in one year the new Charlotte Chapter had 200 members, held six programs and 3 workshops, while keeping the dues exceptionally low.

Students and members new to the field of performance improvement admire his openness, accessibility, and wisdom.” April 18, 2011

1^st Darlene Van Tiem, Curriculum Manager, General Physics Corporation
worked with Guy W at SWI – Svenson & Wallace Inc.

“In the mid 1980s, I was fresh into a new assignment in T&D. I saw Guy and Ray Svenson make a presentation on trends in our industry at an ASTD conference. That confirmed I was in the right profession and have never looked back. I check Guy’s LinkedIn profile regularly and download his presentations…I keep learning from one of the leader’s in our field.

Thanks for everything, Guy.” July 30, 2010

Top qualities: Expert, High Integrity, Creative

1^st Jeff Gill, 
hired Guy W as a Business Consultant in 1986

“Guy is a master instructional design and performance improvement professional, author and practitioner. His career accomplishments make him one of the best and most admired professionals in our field. I have known Guy for many years, worked with him on projects, and learned from his pioneering work in analysis and design. Guy has incredible passion and energy, is highly organized, a master project manager, and maintains strong relationships with his many business partners. I highly recommend Guy for any leadership position in a Performance Management and Learning and Training environment. I look forward to the opportunity to work with him again.” May 2, 2010

1^st Tom Prieve, Performance Consultant, Peak Performance Partners
reported to Guy W at SWI – Svenson & Wallace Inc.