Links

Links to Stuff About/ From Several of My Many Mentors

These mentors helped me directly and indirectly. The first of these was my greatest mentor.

Geary A. Rummler (x-2008)

I learned from Geary many things in projects when I was at Motorola in 1981-2. We worked on a half-dozen or so efforts – and they were always a great learning experience. The adaptable mental models he used for analysis data – that he drew out on paper; and the daily debriefings and postulations and planning for confirmation. He bought books for me that he thought I should read. We worked together on several ISPI Committees and Task Forces. He gave me work and I found work for him with a couple of my clients.

He reviewed my book “lean-ISD” face-to-face with me in his Tucson office and then by himself after I left. He wrote a great review for the book and my ISD methods - and he also designed a new book cover – without my prompting. He was always so generous.

The Performance Design Lab
Rummler – Founder at PDL
Books by Rummler at Amazon
Video from 1981 – MTEC – Performance-based Training – 46 minutes
Video from 2008 – ISPI – HPT Practitioner Series – 6 minutes
The Rummler Award at ISPI – new in 2011
2003 Article in the ISPI PIJ - co-authored Rummler and Wallace – that kicked-off a Society-wide, multi-year effort I began as President-Elect of ISPI; an effort that became known later as the Presidential Initiative to “Clarify HPT.” Based on a 1983 article by Rummler on using Technology Domains to define HPT.
White Space on Wikipedia
Rummler – Handbook of Business Process Management
The Gartner Fellows Interview with Rummler
Article about the roots of Six Sigma at Motorola and Rummler’s role in that by Alan Ramias, who was a co-worker at MTEC with me, and inherited several projects when I left that were with Geary, including what Paul Heidenreich, my boss, called: The DIY Rummler Consulting Kit” – the result of my 1982 White Paper on integrating Rummler, Rackham and the Quality stuff from Deming and Juran, Crosby.

Alphabetical Listing

Dale Brethower

I learned from Dale about the General System model and early views of HPT. Dale is always on top of what the research says.

Web Site

John Carlisle

I learned from John about win-win negotiations – while working with him while I was at Motorola – in both England and America. We spent an evening at The Studly Priory for one of his workshops that I got to observe. We customized a multi-day Win-Win Negotiations course for a Pilot-Test of Motorola Purchasing Agents, Sales staff, and the folks that did the negotiations for the one or two black box projects Motorola did with the US Government.

Ruth C. Clark

Richard E. Clark

Phillip Crosby (1926-2001)

W. Edwards Deming (1900-1993)

Deming Plaza in Powell WY pictures (2003) in Deming’s hometown.
Deming on Wikipedia
Deming’s books at Amazon
It’s the Shewhart Cycle ~ not the Deming Cycle. Plan-Do-Check-Act – made popular by Deming, who attributed this to his mentor Shewhart.