To achieve the 7 ROI goals of the PACT Processes for T&D/ Learning/ Knowledge Management – it is necessary to put some infrastructure in place. The ECA – Enterprise Content Architecture is one of those items.
Today we are living in the world of Information Technology and Web 2.0 and 3.0. In the past one lived in the worlds of paper file cabinets, filmstrips, videos. The ECA organizes all of our inputs, designs, and outputs of efforts for performance-based “INFORMATION & INSTRUCTION” – when employed with the PACT Processes.
Because in PACT we know we wish to “appropriately” populate our ECA with performance enabling content that will #1 IMPACT the PERFORMANCE capabilities of learners/Performers in their various WORKFLOWS – we know exactly what to capture in analysis, what to produce with it in design, and how to use all of that when we develop or acquire the content necessary to address the worthy gaps of any Curriculum Architecture Design for any target audience or target audiences.
That is what PACT does. It guides that in an accelerated manner. Then you build and buy content, or insource it from yourselves…reuse…and make it available for PUSH target audiences when you need more control of on-the-job “performance competence” and for PULL target audiences who you wish to open your content to for their informal learning needs…driven by their very real performance competence needs. Using any authoring tools/systems and any administrative system: LMS/LCMS.
Using the ECA as an organizing framework…that is customized to the workflows of your Enterprise will increase ReUse. To increase appropriate reuse…when used in conjunction with other PACT design philosophies, methods and tools.
The ECA has three major segments, besides a fourth where your actual Inventory of Final Content is stored:
ECA Segment A
Segment A is for the storage/retrieval of legacy content…that and all other content which is not “PACT modular” – meaning it doesn’t fit the PACT configuration rules/guidelines reflected in the 5 Tier framework of Segment C for content.
Segment A of the ECA also is where one would store all of the Lessons Learned, Best Practices, and captured sets of externally generated content all related to the operations of your organizational entity…department…to be the internal providers for performance-based INSTRUCTION & INFORMATION. Plus your unique version of The WELL. More on The WELL later.
ECA Segment B
Segment B is where all of the PACT Design data is stored (the PACT Analysis data is stored in Segment C), plus all archives of prior versions. This includes T&D Paths…all T&D Event and Module Specs from CAD efforts…and all T&D Event Maps, Lesson Maps and Instructional Activity Specs from MCD efforts.
This segment is used by PACT Practitioners looking to adopt or adapt prior designs at any level…CAD design…MCD design…IAD design or development templates used in MCD or IAD projects in the past.
And here is where you would store all of the ETA data from the Analysis efforts.
ECA Segment C
Segment C of the ECA is where all “PACT modular” content is stored for retrieval by PUSH and PULL target audiences, by facilitators for group-paced deployments, and by coaches in Structured OJT deployments. Note: Final Instructional & Informational products are stored in Segment D of the ECA.
And by Developers in Phase 4 of MCD and IAD when so directed “to reuse content” by the design document inputs to their “Development Phase” efforts – or when they search for it on their own…to save their time…when not so directed…as empowered by PACT.
Tier 1 has all of the typical orientations to the company…but also for each Business Unit/Division. And for each Function.
And for each Department where an overview of their EPPA – Enterprise Process Performance Architecture – is available…describing at a very high level all of the Enterprise processes (workflows) and which teams and individual job titles are involved. This is written from the analysis outputs…the Performance Model data.
Tier 1 continues with Orientation content on all of the department’s Teams and Individual Job Titles. All short – and to the PERFORMANCE POINT.
Tier 2 contains all of the advanced organizers for the EPPA as available by prioritized PACT analysis efforts. Organized by the EPPA to ensure that the workflow of the processes themselves are central to the objectives for content: Informational & Instructional. This is where the analysis data is housed.
Tier 3 is organized by the 17 categories of enabling K/S used in PACT Analysis efforts. And by a couple to many sub-categories for each.
Tier 4 and 5 content are “How To” in nature and together have a 1:1 relationship with every Tier 2 chunk of content…typically for me at the AoP level of organization/content compiling/clustering/segmenting.
The only difference between Tier 4 and 5 – is that Tier 4 is for more than one Target Audience and Tier 5 is for one defined Target Audience. Tier 4 content is usually more difficult to develop than Tier 5 content.
ECA Segment D
Segment D of the ECA is where all of the assemblies – as shared or unique Events or Lessons or Instructional Activities – are inventoried.
Tiers 2-3-4-5 contain much content that is perfect for reuse for other target audiences…AI…as is…other than for whom the content was originally targeted. If not that, then perhaps original content can be used…AM…after modification….and even legacy content! Might as well attempt to resue that – and modularize it according to PACT when doing so.
The organization of all of this content makes it much easier to locate existing content for reuse AI and/or AM by developers and development teams…or by SMEs on their own. And this segment of the ECA is to organize all derivatives and to track the original from the derivatives.
Here is where a bunch of “Instructional Activities” on Motorcycle Maintenance for the service technicians taken to the SKILL level in their Info, Demo and Appos…can later be turned into Knowledge level content and Awareness level content…as appropriate…for other target audiences.
And where higher level overview content for higher level target audiences that was created first, – can later guide the more detailed content needed by other target audiences. To keep aligned.
This approach to organizing content is akin to aircraft designers using their CAD-CAM systems standard parts inventories and collections of prior designs…as one key element in their approach and tool-set necessary for producing higher quality aircraft better, faster and cheaper.
PACT is a proven route to ReUse City!
The WELL is the place for all of your source materials…photos of the CEO, the HQ campus, the company intramural sports winners for every year of the competition.
And for the policies and procedures and tools/templates of your department when it comes to guiding and enabling the producing of all of the appropriate content for the ECA.
The WELL is a SUPER-ORGANIZED, logical, intuitive library of accessible logos, branding imagery, photos, pictures, drawings, graphical elements, graphics, and PACT unique plan examples & templates, report/document examples & templates, presentation examples & templates.
The WELL and the ECA…to facilitate re-use of content components. And to facilitate the PACT Processes.
ECA – A component of the PACT Processes Infrastructure
Segment D? That Segment would be organized in the manner in which course catalogs might have been organized in the past…as if organized for a single target audience…before the LMS.
In any event it is a non-redundant list of all of your “offerings” at the administrative level…that level at which you track completions, orders, etc.
For more about the PACT Processes and the ECA, contact:
Guy W Wallace
mobile: 704- 746- 5126
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