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Nov 29 2007

Push-Pull KMS Presentation Available

I’ve just posted to the PACT Website a PowerPoint Show of a presentation I did in April 2001 at an ISPI Conference – which I tweaked a little-bit today, on the topic of:

PUSH-PULL Knowledge Management Systems.

In my review and editing of this presentation I felt that what is there – hasn’t really changed much since 2001.

It’s still about impacting Performance Competence. Even for a Learning Organization.

Protect and Improve the Enterprise – Achieve Peak Performance!

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By guywwallace • Posted in Uncategorized

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Targeted Performance-Based Instruction for Significant ROI – Requires a Partnership

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It’s Not All About Learning

It's All About Performance Competence - at the Individual level, the Team level, the Process level, the Organization level, the Value Chain level and at the Societal level ... or Worker, Work, Workplace and World.

Guy W. Wallace – Performance Analyst & Instructional Architect – ISD Consultant Since 1982

Contact me if you wish to determine and address the high priority instructional needs for a critical target audience. Instruction includes 1) Standalone Job Aids, 2) Job Aids Embedded in Training, 3) Training for Memorization and Honing Skills. Via Self-Paced, or Coached, or Group-Paced Modes of various Media.

Contact Guy W. Wallace: guy.wallace@eppic.biz (Email) – 704-746-5126 (Mobile) –

My 10 Most Recent Posts

T&D/PI: Wednesday’s Words of Wisdom From the Past
HPT Video Matinee with Deborah Stone
T&D: What New Hires Need
My Thoughts on T&D – In Today’s Context
Weekend Reflections 2019-06-15
My 1995 Video on Curriculum Architecture Design at Eli Lilly
My Last 9 Videos on ISD/PI
HPT Video Matinee with Brian Desautels
T&D: Instructional Analysis & Performance Analysis
T&D/PI: Wednesday’s Words of Wisdom From the Past

As Best You Can – Use Evidence Based Practices in ISD and PI Efforts

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My Current 10 Most Popular Posts & Pages

The Big 5 in Human Personality Assessments: CANOE
HPT Video Matinee with Deborah Stone
T&D/PI: Wednesday's Words of Wisdom From the Past
T&D: What New Hires Need
A Quality Moment From My Past
The 3 Levers of Enterprise Process Performance Improvement
Managing a T&D/ L&D Function as a Process
The 5 P's of Planning
Achieving Role Clarity via Performance Modeling and E-S-I-R-A
L&D: The Learning Life Cycle - Learning Curve Model of 10-20-70

I am honored to have received ISPI’s 2010 Honorary Life Member Award for My Contributions to Human Performance Technology (HPT) and to the International Society for Performance Improvement (ISPI)

Performance Based Instruction – Focuses on Performance

Help your client determine their own Best Practices to share with everyone else.

Guy W. Wallace

Performance Analyst & Instructional Architect - Since 1979

External Consultant - Since 1982.

EPPIC Inc. -
Enterprise Process Performance Improvement Consultancy Inc.

Lenoir NC 28645 USA

Email: guy.wallace@eppic.biz

Mobile: 704 746 5126

Web: www.eppic.biz

"Focus on the Performance Requirements - and Enable Them"

Guy has served 80+ clients including over 45 F500 firms since November 1982.

Recipient of the ISPI - the International Society for Performance Improvement - Honorary Life Member Award - 2010 - for contributions to the Society and to the Technology for Performance Improvement (PI).

Founding member of ASQ’s Influential Voices Initiative - 2010. Served through 2015.

Guy W. Wallace collaborates with his Clients using predictable, visible, proven processes on time and on budget.

Client work won awards for AT&T, General Motors, HP and Siemens Building Technologies.

Guy's 40 years in the performance improvement/ training/ learning business have been focused in 2 key areas:

1- analysis of the organization and its business processes to derive the "Learning Requirements" from the "Performance Requirements" and...

2- design/architecting the configuration of instructional and informational content.

Guy conducts Performance Improvement projects, Curriculum Architecture Design projects, Instructional Design/Development projects, and he both formally and informally develops and coaches client staff in his ISD and Performance Improvement methods, processes, and in the use of his tools and techniques.

I Want Performance Thinking Before Design Thinking and for Design Thinking to Include a Focus on Transfer – So Here Are Some Random Graphics ;)

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Performance Competence via Performance-based T&D Paths & Individual T&D Planning Guides

What Would the ROI Be If You Could Leverage Performance By Leveraging Your Current State Master Performers and Bring Total Performance Up?

Guy’s Consulting Clients – Since 1982

(# of Projects)

Abbott Laboratories (3)
ALCOA (2)
ALCOA Labs (2)
Alyeska Pipeline Services Company (2)
American Management Systems (1)

Ameritech (1)
Amoco Corporation (13)
Apotex (1)
Arthur Andersen (1)
ARCO of Alaska (3)

AT&T (4)
AT&T Communications (1)
AT&T Microelectronics (1)
AT&T Network Systems (24)
AT&T Network Systems International (5)

Bandag (7)
Bank of America (2)
Bath Fitter (1)

Baxter (1)
Bellcore Tech (1)
British Petroleum-America (1)
Burroughs (1)

Change Healthcare (1)
Chamberlin Edmonds – Emdeon (1)
Channel Gas Industries/Tenneco (1)
Commerce Clearing House (1)

Data General (1)
Detroit Ball Bearing (1)
Digital Equipment Corporation (2)
Discover Card (1)
Dow Chemical (3)

EDS (1)
Eli Lilly (7)
Exxon Exploration (2)

Federal Express (1)
Fireman’s Fund Insurance (1)
Ford Design Institute (1)
Ford Motor Company (1)

General Dynamics (10)
General Motors (25)
GP Strategies (1)
GTE (1)

H&R Block (1)
Hewlett Packard (5)

Illinois Bell (3)
Imperial Bondware (1)
Imperial Oil (1)

J.K. Somers & Associates (2)
Johnson Controls (1)

Kodak (1)

Lockheed (1)
Lucent (1)

MCC Powers (16)
Motorola (1)
Multigraphics (1)

NASA (1)
NASCO (1)
NAVAIR (1)
NAVSEA (2)

NCR (2)
Norfolk Naval Shipyard (4)
Northern Telecom (1)
Northern Trust Bank (1)
NOVA (2)
Novacor (1)
NSA (1)

Occidental Petroleum Labs (1)
Opel (1)

Pacific Gas & Electric (1)
Performance Design Lab (1)

Quaker (1)
Qualitest (1)

Siemens Building Technologies (1)
Spartan Stores (1)
Sphinx Pharmaceuticals (1)
Square D Company (2)
SunTrust Banks (2)

Valuemetrics (1)
Verizon (3)
Verizon Information Services (1)

Wells Fargo Advisors (1)
Westinghouse Defense Electronics (1)

ZS Associates (1)

Project Overviews for over 200 of my consulting engagements – 1982 through 2018 – are available under the Clients Tab.

Testimonials From The Past

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Guy W. Wallace – On LinkedIn

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T&D: Motivating the Learners is their Job - and Recruiting & Selection should have screened for that. It only becom… twitter.com/i/web/status/1… 52 minutes ago
T&D: Clients want Performance, even if they think they want Learning. Been that way, like, forever. Break free of L… twitter.com/i/web/status/1… 1 hour ago
Bror Saxberg: “Richard Mayer, by data is the world's most cited learning scientist, and in a room full of people wh… twitter.com/i/web/status/1… 1 hour ago
T&D: If you "architect" or "engineer" Instructional Content - what are your standard building blocks of your archit… twitter.com/i/web/status/1… 2 hours ago
T&D/PI: Wednesday’s Words of Wisdom From the Past eppic.biz/2019/06/19/td-… https://t.co/9tCj92EIEs 2 hours ago
T&D: Past Post (2010): Good Stewardship of All of the Content Bought or Built With Shareholder Equity… twitter.com/i/web/status/1… 2 hours ago
T&D: Robert Mager's Performance-Based Learning Objectives | Convergence Training convergencetraining.com/blog/robert-ma… 2 hours ago
RT @pattishank: My July/Aug multiple-choice question-writing workshop open for enrollment. Limited spaces and likely to fill up quickly. ht… 2 hours ago
T&D: Past Post (2013): In Defense of the Not Invented Here Syndrome eppic.biz/2013/08/07/in-… https://t.co/2ll906GVsj 2 hours ago
T&D: ROE - is and has been, since the 1920s, Return on Equity. https://t.co/lF9zRmM4wA 3 hours ago

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Recognition and Awards for My Professional Contributions and Consulting

For Specifics - Click on Graphic

Performance Improvement Is A Collaborative Effort via ISD and/or PI

Published November 2011 by Guy W. Wallace at eLearn Magazine:

Click on Graphic to see: Why Is the Research on Learning Styles Still Being Dismissed by Some Learning Leaders and Practitioners?

Establishing On-the-Job Performance Competence As the End Goal

My 14 Books

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5 Day PACT Analysis & Design Workshop 2019

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5 PACT Self-Development Paths Using Free Resources

Free Self-Development Resources for ISD via The PACT Processes for T&D

80+ HPT Videos: Guy’s Practitioner & Legacy Series

My First Friday Favorite Guru Series – My Thanks & Attributions to 42

These 42 individuals are the professionals who have knowingly and unknowingly influenced me the most. Click on the image for links to those 42 posts.

EPPIC’s YouTube Channel #1 – Videos Mostly from 1981 to 2017

EPPIC’s YouTube Channel #2 – Videos Mostly from 2018 And On

Click Here for Free PowerPoint Show Downloads

My Books – a Gallery

400+ Free ISD and PI Resources Available

Lessons in Making Lemonade : Guy W. Wallace’s Online Cartoon Strip series of 1151 Strips From 2010-2013

Buzz is the Manager of the on campus Lemonade Stand. He and his coworker and their customers are students in the Instructional & Performance Technology College of Rivercity University.

Requests for Training – What & When to Expect and What & When to Suspect

In an Enterprise Learning Context

Focus on Tangible Performance and Not on Intangible Topics

What Learners/ Performers Need

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12 Process Performance Variables in the EPPI Model

The PACT Processes for performance-based T&D, L&D and Knowledge Management

lean-ISD : Effective and Efficient and Focused on the Performance Competence Requirements

The 5 Methodology-Sets of the PACT Processes for T&D, Learning and Knowledge Management.

Project Planning & Management -- Analysis -- CAD -- MCD -- IAD.

PACT builds Awareness – Knowledge – Skills to increase ReUse for multiple Target Audiences – for Performance Competence

3 Levels of Instructional Design: Path Design, Product Design, Activity Design

Flip It – Provide Most 10 Before Most 20 Before Most 70

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I Prefer the Facilitated Group Process for Speed and Accuracy

Paths-Menus-Guides-Maps for Training and Learning and Knowledge Management

You Go Down The Learning Path to Go Up The Learning Curve – to go Up the Performance Competence Curve

Guy has been doing performance-based Training Paths and Planning Guides for clients since 1982. First published on Curriculum Architecture in Training Magazine in September 1984 and on the Analysis methods in NSPI's (now ISPI) PIJ in November 1984.