My 12 publications at BPTrends…in reverse order…
Improving Performance: 3 Linked Architectures for the Enterprise In his final column in this series, Guy Wallace addresses how to use Enterprise Performance Architecture (see June, 2007 Update) to create Enterprise Learner/Performance Architecture. He ends with a discussion of using both to inform the design of Enterprise Content Architecture.
Improving Performance: Enterprise Process Performance This month, Guy Wallace provides a set of tools for evaluating an organization’s Enterprise Process Performance Architecture (EPPA). He provides a template and suggests a series of questions BPM practitioners should ask as they analyze their organization’s EPPA.
Improving Performance: EPPI Intervention Initiatives—Tools and Techniques In this, his first Column in 2007, Guy Wallace addresses the tools and techniques used in Stage 2 of Enterprise Process Performance Improvement (EPPI). He identifies and defines the six phases of the process involved in Stage 2 implementation.
Improving Performance: Targeting EPPI–Tools and Techniques In this month’s column, Guy Wallace provides a detailed description of the tools and techniques needed in targeting Stage 1 of Enterprise Process Performance Inprovement. Read “Targeting EPPI–Tools and Techniques” for helpful suggestions on avoiding loss of ROI and economic value projections along the way.
Improving Performance; EPPI Stage 1—Targeting EPPI Read this comprehensive “how-to” guide for integrating BPM methodologies at the outset of the improvement process. The results will provide the first step toward producing a strategic and significant impact on ROI.
Improving Performance: Enterprise Process Performance Improvement In this column, Guy Wallace extends his ongoing description of Human Performance Technology to include an enterprise process model for performance improvement.
Improving Performance: Peak Performance Requires a Balance Guy Wallace continues his in-depth discussion of human performance technology. This month, he looks at the interaction between human factors and environmental factors in the design of performance improvement solutions.
HPI: Wrapping Up the HAMS of Process Management-Design-Improvement In this column, Guy Wallace continues his discussion of a Human Asset Management Systems model and looks at some of the possible causes of performance problems.
Performance Improvement: Data That Drives Process Performance Design and Improvement Guy Wallace is doing for HPT what Dave Frankel has done for MDA. He is writing long columns that lay out the core issues. This month he continues to elaborates on a general model of a Human Asset Management System and its associated Environmental Asset […]
Performance Improvement: Performance-Based Human Asset Management Systems Last month, Guy Wallace began a discussion of the Human Asset Management Systems and this month he continues, focusing on defining a Performance Model and Enabler Matrices.
Performance Improvement: Leveraging the Human Variable in Process Improvement This month we launch a new column by Guy Wallace. Guy is a performance improvement consultant who has written several books, including Lean-ISD and is the past president of the ISPI. This column presents an overview of the performance improvement approach he advocates.
Performance Modeling & Human Asset Enabler Analysis Guy Wallace, a consultant and the current president of ISPI, has spent his career helping companies improve employee performance. In this paper, he describes an approach to identifying problems with processes and determining the human assets needed to solve the problems.
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