So your “Intake Process” has brought you a Need deemed worthy for addressing.
What do you have “in place” for addressing that Need in a predictable manner?
Predictable in terms of
- Quality of Impact to Learner’s Performance Competence on-the-job from the solutions-set implemented
- Schedule for the effort
- Costs to conduct the effort
Two books of mine might give you a place to start from, for your adaptations and implementations journey.
“lean-ISD” covers my PACT Processes for T&D/ Learning/ Knowledge Management
And “T&D Systems View” is about all of the internal processes (47) that a T&D/ L&D/ KMS function would need to have in place “to run their function like a business.”
And then there is the need to “Segue from Training to Performance” that I’ve been writing about for decades and Posting about before as well – many times. Here’s the overview of the 3 steps. The first link includes in-depth Posts on each of the 3 steps in my model/methodology-set for this.
But, as the 3 steps to a “segue from Training to Performance” advise: first things first. Get your current ISD efforts in “enough control” to provide consistently great services to your clients in the deliverables of ISD before attempting additional, more sophisticated services.
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