Take a step back and look at what you are doing at work and at home and at play?
Are you spending your time on issues that have serious and likely consequences – either good or bad – for YOU? For your FAMILY? For your ENTERPRISE?
The quality movement from the 1970s and 1980s taught us about looking at processes as a system, and to look at both the individual parts of a systems, but then to look further at the relationships between them. If you don’t have the parts lists, you can’t systematically assess their relationships in simple and complex ways. Here is the Ishikawa Diagram from Japan in the 1950s.
My adaptation of that, influenced greatly by Rummler and Gilbert in particular, is this model in the next graphic.
That model is part of a bigger picture – of relationships between people and processes and the environmental assets that people work with to perform in the process workflows.
My ISD methods are organized into flexible processes – and are data driven. See this next graphic.
All of the PACT Processes are driven by Performance Models of ideal performance as accomplished by the Master Performers who inform that model’s content – and their gap assessment of their peers who are not eprforming to a level of mastery.
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