One of my favorite quotes from this 2:14 minute video from Butch:
Self-esteem does not build performance competence – but performance competence does a hell of a lot for self-esteem.
(starting at the 45 second mark)
So much for that Improve the Engagement and Performance Will Follow “stuff.”
Which is consistent with what Bill Daniels told us in his recent workshop at ISPI Charlotte earlier this month.
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