Leveraging Master Performance for Instruction and Performance Improvement.

I’ve been working with Master Performers – a special type of SME – Subject Matter Expert – since 1979. When given SMEs who were not MPs – disaster – during Pilot Test sessions often resulted. Master Performers know the nuances of the job – most sub-consciously of course – but when brought together in a group forum – using a Group Process – can “collectively” tell you what’s accurate, complete and appropriate. However – just because they can be brought to a consensus – DOES NOT MAKE THEM RIGHT.

But – who else would you ask?

And – if need be – what they say can be verified via observations of the actual performance being targeted –  if/when needed.

Here is a link to the 1984 article ,y former business partners and I co-authored on this topic, published in NSPI’s Performance & Instruction  Journal (PIJ) – now ISPI’s Performance Improvement Journal (PIJ):

Models and Matrices- NSPI PIJ -1984 – 5 page PDF – the first publication of the performance and enabler analysis methods for ISD, from NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984.

The update to this methodology is covered in my 2011 book:

This book goes beyond, but includes Instructional Analysis – and into Performance Improvement Analysis.

Click on the book image for more information about it.

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