Assessing the Processes of Learning & Development for ROI

Part 1 of 4 parts is out in PROVEN – January 2012

This article begins a four-part series that will enable you to self-assess the “processes” of your Training and Development (T&D), Learning and Development (L&D), or Knowledge Management System (KMS)—and as appropriate, to rough out a return on investment (ROI) for addressing any problems and/or opportunities you uncover.

For information about PROVEN subscriptions – please go here.

For information about the book the articles are based on – The Curriculum Manager’s Handbook – please go here.

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