OJT – Structured or Un-Structured – Always As Appropriate

OJT – On-the-Job Training – sometimes known as Coaching, Mentoring, Guided Informal Learning, etc.

In my PACT Processes I have 3 major Deployment Platforms – your views/language may vary:

  1. Group-Paced
  2. Self-Paced
  3. Coached
They should be fairly self-explanatory – take any method for deploying your content – and fit it into one of the three.

I have been using these old-school terms since 1981. Moving stuff from #1 to either #2 or #3 was my charge at Motorola back in the day. That’s this model’s genesis.

Each Deployment Platform has many modes/media (or media/modes) that are possible.
I always use the ones already available – unless the client knows for a fact that they are moving into the use of something new. One needs to be practical about how to get the learning stuff to the learners/Performers.

Deployment via Coached 

And in the Deployments via a Coached means (mode/media) there is always a choice – a conscious business decision – as to whether or not “any old coach will do” or will it need to be deployed/delivered via a “Certified Coach” due to the nature of the performance complexity, risks and rewards or some other issue that raises that bar.

What you provide to The Coach and to The Learner/Performer depends – as always – in what’s feasible/practical.

Do they both get their “stuff” via their iPads, or their smartphones, or 3-ring binders, or saddle-stitched pamphlets, or laminated Job Aids delivered by snail or other mail/UPS, or by printing off paper copies from their computer desktops/laptops from a Wiki – or what??

I always let the Master Performers decide those kinds of things – when I facilitate them in the Design processes – after they had been involved in the Analysis processes – appropriate to that project’s objectives … sometimes beyond training/learning … and sometimes tightly scoped there.

They – the Master Performers – know what is practical/feasible – or they argue it out when there are so many roads to that Rome – and it’s somewhat of an arbitrary decision.

Arbitrary perhaps – but it still needs to be decided.

But – there are times when that’s too Formal.

Buzz Thoughts...a

Deployment via Informal Coached

In this case the name of the box on the Path is deemed sufficient.

The box on the Path represents a modular Event if it is a Gap (and UN-S-OJT is by definition a Gap) – with Event Specs (Specifications) and Module Specifications. Two Levels of Design under the Path level in a CAD – Curriculum Architecture Design effort.

The boxes on this Path below are Gaps if there is no red dot – or that dot is partial (half a dot).

The client either had content already that was usable after modification (partial red dot) – or didn’t have anything (no red dot). The Path is a Visual Control item – or a Marketing Poster.

I’ve been embracing Informal Learning since the early 1980s – before it was called that.

I called it U-S-OJT. But it was guided … because I’d talked to too many new learners/performers who were confused about their complex jobs – even after years in them. Yikes.

I’ve also been embracing the use of many blends for deployment – those that were appropriate for “what was to be learned/mastered for terminal performance’s sake” – and what was practical/feasible – which is just one of the many roles/responsibilities of the Master Performers being facilitated in both the Analysis and Design methods and processes of PACT.

Here is an 11 minute Video produced by a CAD client in the 1980s – the first Event on their Path – that “splained” the Learning Continuum to them. Even though this video is Old – I find that it is still quite “innovative” – and still, not too many do this kind of “Advanced Organizer” for their key learners – and make no mistake – this was one of THE critical Target Audiences in this Enterprise for the reality check post-divestiture (going from monopoly to full competition is a tough road).

The noisy background disappears after the audio track begins. Sorry.

Here is their Path.

That version of the Path – 1989 – was after the 1st of 2 updates I did for this client after doing the original CAD effort in 1986.

There are many other Blog Posts about that series of projects.

Search on “Product Management” – and you’ll find them all.

For more about these methods – see my 6-Pack of paperback and Kindle books.

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