Unfortunately – Your SME Doesn’t Know What They Are Talking About

Literally – Your SME’s Are Operating on Auto-Pilot

They cannot tell you what you need and want – because that detailed knowledge has been forgotten after being tucked away – in the subconscious. They cannot tell you anywhere close to 100% – even if they were highly motivated to do so!

The Implications Are Huge!

  • Do SMEs deliver your courses?
  • Do you develop your content based on Interviews and Observations with one or two SMEs?
  • Do SMEs populate Knowledge Management Systems or build Content using authoring tools?

Group Process Analysis

This is the method I have been using since 1979.

The 1984 article in the NSPI (now ISPI) Journal – overviewed in the video is mentioned next.

Models and Matrices- NSPI PIJ -1984 – 5 page PDF – the first publication of the performance and enabler analysis methods for ISD, from NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984.

That method can be expanded beyond ISD – to – Performance. That was covered in this chapter…

Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement – by Guy W. Wallace, CPT – Chapter 11 of the Handbook of Human Performance Technology – 3rd Edition.  This methodology was first published in this 1984 article in ISPI’s (then NSPI’s) PIJ in November 1984.

The USC Center for Cognitive Technology

The staff of the Center for Cognitive Technology conducts and analyzes interdisciplinary research on the role of new technology in the development of advanced expertise and performance motivation.

Their mission is to improve learning, assessment, and motivation in diverse settings.

The CCT has a number of papers on the non-conscious aspect of expertise and a number of references on CTA – Cognitive Task Analysis.

Visit their web site – here.

My Book

Here is my book that covers my approach to Analysis – as well as the more traditional approach.

More information about the book and how to order is available – here.

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One comment on “Unfortunately – Your SME Doesn’t Know What They Are Talking About

  1. Pingback: Dr. Bror Saxberg – TEDxSF – Demystifying the Human Mind (2011) | EPPIC - Pursuing Performance

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