From my Archives – something paper turned digital. Now it’s for the ages.
This was the first of many such maps for the ISD “Design Process” at MTEC – beginning with a Preliminary Screen.
Note that the Client/ Customer – is the top lane. Rummler started that.
In this case it was the Functional Advisory Council – a group of very senior executives – organized by function
And please note that they did more than advise those of us at MTEC – Motorola’s Training & Education Center (the forerunner to Motorola University) in 1981 and 1982.
They DIRECTED us.
We worked for them.
A new request came to us – and we sent the request and requester to them.
They started projects – and supported them – and put them on hold as appropriate – and they even killed them when they no longer made business sense. They held us accountable. And they provided the Resources we needed to do our jobs – at their behest.
At their request.
Belay my last.
At their demand.
Yeah – that’s the ticket.
That’s what led to so many efforts targeted at a meaningful CBI – Critical Business Issue or Issues – as the good doctor like to call them.
Low hanging fruit need not apply.
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