This is the 4th anniversary of the passing of the good doctor, who taught many of us…
Put a Good Performer in a Bad System and the System Wins Everytime
And change System to Process – and that’s still true.
And that it – Performance Improvement – is not magic, it’s science.
Geary A. Rummler (1937-2008)
I learned from Geary many things in projects when I was at Motorola in 1981-2. We worked on a half-dozen or so efforts – and they were always a great learning experience. The adaptable mental models he used for analysis data – that he drew out on paper; and the daily debriefings and postulations and planning for confirmation. He bought books for me that he thought I should read and we should discuss – books such as The Right Stuff by Tom Wolfe. We worked together on several ISPI Committees and Task Forces. He referred clients to me and I found work for him with a couple of my clients.
He reviewed my book “lean-ISD” face-to-face with me in his Tucson office and then by himself after I left. He wrote a great review for the book and my ISD methods – and he also designed a new book cover – without my asking. He was always so generous.
- The Performance Design Lab
- Rummler – Founder at PDL
- Books by Rummler at Amazon
- Video from 1981 – MTEC – Performance-based Training – 46 minutes
- Linking Organizational & Individual Performance Through Measures – Rummler 1994 – 90 minute audio file
- Video from 2008 – ISPI – HPT Practitioner Series – 6 minutes
- The Rummler Award at ISPI – new in 2011
- 2003 Article in the ISPI PIJ – co-authored by Geary A. Rummler and Guy W. Wallace – that kicked-off a Society-wide, multi-year effort that I began as President-Elect of ISPI; an effort that became known later as the Presidential Initiative to “Clarify HPT.” Based on a 1983 article by Rummler on using Technology Domains to define HPT, which Geary allowed me to pick up and re-start (after warning me of his view of the futility of the effort – yet he joined with me and got very involved in the multiple F2F and virtual meetings conducted over the span the entire effort).
- White Space on Wikipedia
- Rummler – Handbook of Business Process Management
- The Gartner Fellows Interview with Rummler
- Article about the roots of Six Sigma at Motorola and Rummler’s role in that by Alan Ramias, who was a co-worker at MTEC with me, and inherited several projects when I left that were with Geary, including what Paul Heidenreich, my boss, called: The DIY Rummler Consulting Kit” – the result of my 1982 White Paper on integrating Rummler, Rackham and the Quality stuff from Deming and Juran, Crosby.
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