Your SME Doesn’t Know What They Are Talking About

13 Minute Video – May 2012

So What Can You Do About It?

That’s why I use the GROUP PROCESS – a facilitated Process.

I recently wrote about this in this post on…

All Together Now – The Group Processes in ISD and PI – here

The 2 articles I co-authored on this – in that older post above, were published in 1984 by Training Magazine and NSPI’s Performance & Instruction Journal (PIJ).

So I have lots of experience in this by now, for it is my default process for analysis, design and development – following those steps. I’ve used the Group Process – over 300 times, across my 75 CAD projects…

Slide1 (3)

…and in my 50+ MCD/IAD efforts.

And I have used it in my dozen or so EPPI efforts…

EPPI Stage 1 and 2

It’s what I refer to as “lean-ISD” in my 1999 book of the same name. Facilitating the right people to make decisions – IN A PROVEN PROCESS – gets the job done, better and faster, and in the downstream reduction of REWORK it is ultimately a cheaper OVERALL Process.

That produces targeted Products.

Begin with the END IN MIND.

It’s the old Input and Output thing….

Imputs-Process-Outputs

Know what the terminal objectives are, what the specific deliverables and schedules are, know what each of the stakeholder’s requirements AND their wants – for both the Process and the Product.

It’s that simple.

Stakeholder Hierachy Example 1

Once you know what the Stakeholder require and want, you can then better figure out those  those Enabler things…

EPPI Fishbone v2012 - 1- The Process

And then you can check out your Enterprise’s Provisioning Systems – those that get the right stuff at the right time in the right quantities with the right quality to the right process – every day all day long, as that saying goes.

Or you fix what’s broken for ROI – and you do CI for ROI. Continuous Improvement for Return on Investment.

Or why bother?

EAMS 1

BTW- That lean-ISD book is available as a free 410 page PDF and a $30 paperback book as well.

Check out the Resource Tab on this site for that and other free and for a fee resources in ISD and PI – Instructional Systems Design and Performance Improvement – the former being a sub-set of the latter.

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One comment on “Your SME Doesn’t Know What They Are Talking About

  1. Pingback: Links for April 16, 2013 | Andrzej's Links

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