My 1st Friday Favorite Guru: Roger Addison


This month we start the First Friday of September 2013 with another of my favorite gurus…

Roger Addison

I met Roger so long ago – at conferences – back when ISPI was NSPI  – now the International Society for Performance Improvement – and it must have been at my first conference in 1980 since he’s been participating since he was 16… and he just doesn’t look that old to me. Although I have been attending his NSPI/ISPI sessions forever. And I am a big admirer of his work.


From his LinkedIn profile

Dr. Roger M. Addison, CPT, is the founder of Addison Consulting and an internationally respected practitioner of Performance Technology (PT) and performance consulting. He was the Senior Director Of Human Performance Technology for the International Society for Performance Improvement. Roger was Vice President and Manager at Wells Fargo. His responsibilities included executive coaching and education, change management and partnering with line managers to improve performance. He consults with Fortune 500 organizations to help them align their business requirements with bottom line results. Roger has successfully implemented performance improvement initiatives in a number of organizations.Roger is Certified in Performance Technology.

Roger is a frequent speaker at the International Society For Performance Improvement (ISPI), the International Federation of Training and Development Organisations (IFTDO) and the American Society for Training and Development (ASTD). Topics include: Performance Technology, Performance Architecture, Reengineering, Information Design, Mentoring, Consulting, Project Management and Communication Networks.

Roger is a past president of ISPI and past Chair of the Board for IFTDO. Roger has received ISPI’s awards for Member of the Year, Organization of the Year, and Outstanding Product. In 1998 he received ISPI’s highest award, Member for Life.. As an international delegate to IFTDO and ISPI conferences,Roger has worked and presented in North America, South America, Asia, Europe, Africa and the Middle East.

In 2011 Roger was selected as a Skinner Lecturer for the Association for Behavior Analysis International, Organizational Behavior Management (OBM) Network.

Specialties: Performance Consulting and Certified in Performance Technology/Improvement

Roger is the… Performance Architect – Chief Performance Officer at

Addison Consulting

1999 – Present (14 years)

Roger on: Performance Architecture

Building Architects are concerned with the physical design of a structure and with the flow of people
through it, the ease of maintenance, emergency access, and a range of other factors. They consider the
entire building as a dynamic system with all its parts.

Performance Architects view each organization as a dynamic system where every part affects every other part. They align all the components of the system to best achieve the desired results.

Performance Architecture grew out of the field of Performance Technology (PT). Early applications tended to focus on the workers, but soon people like Geary Rummler, Paul Harmon, Don Tosti, and other PT professionals saw the need to consider the nature of the work, the process, as well. Still others began to apply PT principles to the workplace and developed ways to analyze and address factors like culture, leadership, and strategy. These elements impact every worker and every process. Thus, Performance Architecture addresses the Worker, the Work, and the Workplace, and does this within a system framework

Honors & Awards

  • Member for Life ISPI
  • Service Award ISPI
  • Gilbert Award ISPI
  • Rummler Aware for the Advancement of Performance Improvement – ISPI
  • Past President ISPI
  • Past President and Chair of the Board IFTDO


Baylor University Doctor, Educational Psychology

1974 – 1978

4 Videos with Roger

Here is Roger doing one of my HPT Practitioner Series videos – below…

And here is Roger doing one of my HPT Legacy Series videos – below — and — the entire series can be accessed – here.

Roger, also a great admirer of the late Geary A. Rummler, is here assisting son, Rick Rummler at a tribute to the late Geary A. Rummler,

Here Roger and Rick are this 1:55 hour video  of the tribute

Here is Roger MC’ing an NSPI Banquet as current President where a Joe Harless in disguise as a wizard makes a surprise appearance…
Warning: poor audi and shaky camerawork, but for true Harless fans and old time members… this is for you. Thank you Roger for being the enabler of this charade.

One of Many Things I Have Learned From Roger Addison

 Is a mental model and guide that is: RSVP 

  • Results
  • Systems View
  • Value
  • Partners

Read more about that – here.

What I Also Have Learned From Roger

Is a focus on people as just one layer in the complexity. The need to look beyond people to the larger context. A framework he likes to use is familiar to many:
  • The Worker
  • The Work
  • The Workplace
  • The World

Also known as people, processes, organization and social responsibility/MEGA – or something along those lines.

Some Great Resources From Roger For You

Book – Roger has this excellent book out – written with Carol Haig and Lynn Kearny – and you may get it via Amazon:

Performance Architecture: The Art and Science of Improving Organizations by Roger Addison, Carol Haig and Lynn Kearny (Apr 27, 2009)

I have both the hardcover and the Kindle versions.


Articles & Publications

Many of Rogers and column series may be found at the ISPI web site – here.

In particular you might wish to check out his and Carol Haig’s column: TrendSpotters – here.

Roger and Carol Haig also write on occasion for BPTrends (Business Process Trends) – here. Here are just 4 from this large collection…

BPTrends Publications

  • Performance Architecture: Practice makes Process
    Roger Addison – June 04, 2013
    Using the experience of an accomplished pianist who suffered an injury to her hand, Roger Addison and Carol Haig demonstrate how the principles of Performance Architecture helped to solve her problem. The pianist, who also happens to be a Performance Architect, applied her knowledge of performance improvement to analyze her situation to enable her to perform to her usual standard of excellence. Did she succeed? Read her story in their Column.
  • Performance Architecture: The Hidden Value of Service Recovery
    Roger Addison – February 05, 2013
    In their years of experience as Performance Architects, Roger Addison and Carol Haig know that without a solid service recovery process in place, organizations stand to lose customers, employees, reputation, and market share. How they respond to mistakes is what separates service leaders from other organizations. In their Column this month, they provide a useful list of components necessary for designing a responsive service recovery process.
  • Performance Architecture: Care and Feeding of a High Performance Team
    Roger Addison – December 04, 2012
    Observing a high-performing team in action led Roger Addison and Carol Haig to an investigation of how such teams are created and sustained. They observed that high-performing teams thrive under the conditions established to nurture their creativity and initiative. In their Column this month, they provide a road map for team leaders to achieve success in selecting, motivating, and sustaining a successful team.
  • Performance Architecture: Are you Agile?
    Roger Addison – October 02, 2012
    As performance architects, Roger Addison and Carol Haig’s perspective on the Agile organization is characterized by 10 adaptive practices. These practices are seen at three levels of the organization—the worker level, the work level, and the organization level. In this Column, they define those 10 practices and provide a Quiz for evaluating your organization’s agility.

My Favorite Memories of Roger

Include my many observations of his passion for Performance Improvement, his service to that via NSPI/ISPI, as a past board member, Past President, committee member, and on the staff as Director of Performance.

And we have had many casual dinners whenever we are in the same city, his, mine or elsewhere… on the waterside at Lake Norman near me, or the waterfront in the Bay area near him. Roger is an interesting guy. He is someone to learn from.

Connecting and Networking via the Web & Social Media

Roger’s LinkedIn page is – here.

Roger’s Email Address is:

Share Your Stories

If Roger Addison has been a valuable influence and/or resource for you – please share your stories about that in the comments section below.

Or simply share a URL there that is relevant.

And – thank you – for sharing!

The My First Friday Favorite Guru Series

We each have many influencers, mentors, both active and passive, knowingly and unknowingly in their respective roles in our development. This series is my attempt to acknowledge all of them… one by one… in no particular order… as I attempt to consciously reflect on what I have have learned and who I have learned it from, regarding all things “Performance Improvement”

I have a long list. Lucky me. Next month –  Roger Kaufman.

Links to all of the past posts in the MFFF Guru Series:

  • Ray Svenson – August 2013 – here.
  • Dick (Richard E.) Clark – July 2013 – here.
  • Allison Rossett – June 2013 – here.
  • Carol Panza – May 2013 – here.
  • Jane Bozarth – April 2013 – here.
  • Judy Hale – March 2013 – here.
  • Margo Murray- February 2013 – here.
  • Neil Rackham – January 2013 – here.
  • Robert (Bob) Mager – December 2012 – here.
  • Joe H. Harless – November 2012 – here.
  • Thomas F. Gilbert – October 2012 –here.
  • Sivasailam Thiagarajan – September 2012 –here.
  • Geary A. Rummler – August 2012 –here.
  • Dale Brethower – July 2012 – here.

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5 comments on “My 1st Friday Favorite Guru: Roger Addison

  1. Pingback: HPT Video 2020: Roger Addison | EPPIC - Pursuing Performance

  2. Pingback: T&D: Reflections on 40 Years in the Biz | EPPIC - Pursuing Performance

  3. Pingback: L&D/PI: Thankful for My Many Mentors | EPPIC - Pursuing Performance

  4. Pingback: Review: The My First Friday Favorite Guru Series | EPPIC - Pursuing Performance

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