Focus on the Performance Requirements – and Enable Them

Focus and Refocus and Refocus

Focus first on your primary value chain – or chains. And their Processes.


Assess their current state adequacy and troubleshoot if the perceived ROI – dollar-izable and not – makes it worthwhile – given all of the other places an Enterprise might need to invest in for continuous improvement and dis-continuous improvement.

Tweak and/or Boom!


Assess the enabling systems and their outputs/ contributions. For their adequacy in terms of quantity, quality, timeliness and their cost. And the costs of non-conformance … all the while taking a broader systems view … because no process or process set is an island – so to speak.


It’s that simple – not that it’s simple at all.

That’s why you need to take the systems view first – and an improvement-set view next.

Not first.


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