Focus and Refocus and Refocus
Focus first on your primary value chain – or chains. And their Processes.
Assess their current state adequacy and troubleshoot if the perceived ROI – dollar-izable and not – makes it worthwhile – given all of the other places an Enterprise might need to invest in for continuous improvement and dis-continuous improvement.
Tweak and/or Boom!
Assess the enabling systems and their outputs/ contributions. For their adequacy in terms of quantity, quality, timeliness and their cost. And the costs of non-conformance … all the while taking a broader systems view … because no process or process set is an island – so to speak.
It’s that simple – not that it’s simple at all.
That’s why you need to take the systems view first – and an improvement-set view next.
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