Free PDF Book Chapter: Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement

A Chapter From 2006


Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement

– by Guy W. Wallace, CPT – Chapter 11 of the Handbook of Human Performance Technology – 3rd Edition.

This is probably the most in-depth treatment on the Performance Analysis methodology that I’ve been using and evolving since first being exposed and trained on it back in 1979 in a mostly training context.

That ISD application is called PACT.



PACT is my branded ISD methodologies-set. I’ve written about it extensively for the past 30+ years … and even have 50+ videos covering the tasks and topics of those methods.

PACT is about performance-oriented modular content.

The 5 major categories of modular content type are presented in the graphic below (on the right) – but the modular content concept is ever-present from the modular Path, to the modular Event, to the modular Lesson, to the modular Instructional Activity that itself is either an INFO or DEMO or APPO (application exercise).

And each those use other “modules” of content such as graphics, or photos, or text (from a database in the basement or the cloud).

PACT Processes and the EC Arch

Content is expensive. But keeping that content current is where the real costs lie. And Content Out Of Control is even more costly – and mostly unnecessarily so.

And Content can have an ROI. But not a good one if you address everything under-the-sun – for every-one.

Push-Pull and The 5 Tier Content Inventory Framework

The training application of this approach generated data to be used to specify content in an architectural sense.

ReUse Event Map and 5-Tier Inventory

All focused ultimately on Performance Competence Requirements.


It as a methodology was intended to produce data for downstream use in many HR applications and non-HR applications – such as Quality Improvement efforts.

PC at the Worker Work and Workplace levels

So … working on both the human and non-human things that make up any Process. Of course – there is the Process itself – and it’s intent and design and feasibility and costs.

It is complex – no?

This methodology was first published in this 1984 article in the NSPI PIJ – Performance & Instruction Journal (then NSPI/ now ISPI) of November 1984.

NSPI PIJ November 1984 Analysis Article

And from back in 2003

Perf Modeling & Enabler Analysis – HR-Com – 2003 – 17 page PDF – an online publication at HR.Com in 2003 covering the analysis of both Performance Competence Requirements and the Enablers – part of my ISD (PACT) and Performance Improvement (EPPI) methods.

More Recently

I revisited all of this in 2011 and produced a book 6-pack. Paperback and Kindle versions.

Here is the book focused on the Analysis methodology.

2011 b AofPCR

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