It’s All About Performance
In an Enterprise Context.
ISD – Instructional Systems Design … is a Subset of … PI – Performance Improvement.
And so my PACT Processes for ISD – is a subset of EPPI, my methodology set for PI.
EPPI – Enterprise Process Performance Improvement.
Both are squarely focused on Performance – and differ mostly in the scope of the analysis of the enablers of Performance.
EPPI Starts in Stage I
Determine the improvement priorities in Stage I.
Fixes come – as appropriate – to the ROI potential – in Stage II.
Stage I looks at the Big Picture.
This big picture.
Another view of Process and it’s enablers.
My Starter Framework for Analysis of a Department
Or Function. Or Organization.
Analyze non-overlapping Performance. You have to have some way to cover it all with minimum overlaps and gaps.
My Performance & Gap Analysis Job Aid
And this resource … Chapter 11 … from the 2006 book:
Handbook of Human Performance Technology:
Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement – by Guy W. Wallace, CPT – Chapter 11 of the Handbook of Human Performance Technology – 3rd Edition – 2006. This methodology was first published in this 1984 article in ISPI’s (then NSPI’s) PIJ in November 1984.
Then Stage I … Leads to Stage II
Learning might be a key part – or merely a supporting part – of the solution set.
The fixes involve addressing gaps from and/or in the source organizations – next graphic – my framework for adapting to the client’s organization structure.
It’s all about performance.
Focus on the Performance Requirements …
… and Enable them.
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