L&D: Leveraging Enterprise Process Performance via Learning

Learning via Training and Informal Learning

Sometimes Formal Learning is appropriate. Sometimes not. Sometimes managed Informal Learning is needed – with more or less structure. As always – it depends.


Of course there is more to Enterprise Process Performance than people and what they have learned. It’s a system and enough of the right pieces need to be in play for Performance.

Even more for superior Performance.

EPPI Fishbone 14 Variables - Process

My Big Picture View. Many details follow. But not in this post.


Side Two of My Big Picture. Doesn’t every picture have two sides?




Tasks are one level – of worthy outputs. Focus first on the outputs and what the stakeholders require. Then on the tasks.


My first publication on the methods for analysis of Performance within an ISD analysis effort:

NSPI PIJ November 1984 Analysis Article

Models and Matrices- NSPI PIJ -1984 – 5 page PDF – the first publication of the performance and enabler analysis methods for ISD, from NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984.

A 2006 publication on the methods for analysis of Performance within an ISD analysis effort:


Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement – by Guy W. Wallace, CPT – Chapter 11 of the Handbook of Human Performance Technology – 3rd Edition – 2006.  This methodology was first published in this 1984 article in ISPI’s (then NSPI’s) PIJ in November 1984.

A 2011 Book Series

PACT 6 Pack

Please click here for more info on these and other books.

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