TTOTSB: The Theory of the Silver Bullet

It’s a Faulty Theory: TTOTSB

I noticed a request from someone in one of my SM networks the other day asking for “the single thing that made someone successful.”

Single Thing = Single Bullet = Silver Bullet.

Where the Single/Silver Bullet single-handedly – resolves your issue – problem or opportunity.

Slide3

IMO this perpetuates TTOTSB kind of thinking. And it certainly ignores a more Systems Thinking mindset. And therefore it is a red herring.

red her·ring
ˈˌred ˈheriNG/Submit
noun
1. a dried smoked herring, which is turned red by the smoke.
2. something, especially a clue, that is or is intended to be misleading or distracting.

It actually takes more than a Single Bullet, Silver or otherwise. IMO.

And … it’s always situational.

Slide4

First – What is Performance?

The ability to produce outputs to expectations.

Slide1

Who Says So?

Not only “The Customer.”

Slide2

Document It

Here is my preferred template for documentation.

Slide4

Then Determine The Gaps in Process and the Enablers

Slide3

Framework for Looking at a Function/ Department/ Team

EPPA - Building Block View - Department

Framework for Looking at an Organization

And then use the graphic above.

Org Chart in L-C-S Mode

The EPPI Big Picture of Process Performance

Side 1 of 2.

Slide1

The Devil Is In The Details

Side 2 of 2.

Slide2

Improvement Practices 

Have more than one Tool, such as a Hammer in your toolkit.

Not all problems are nails.

4Ws or MOPP List of HPT Things 2011 11

And … As Always…

Adopt what you can and Adapt the rest.

Adopt-Adapt

It’s simply more complicated than a Single Silver Bullet. IMO.

# # #

Advertisements

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s