L&D: Sourcing Versus Learning Via Performance Support

Sometimes Performance Support is About Learning

And other times it is not.

It is sometimes about Sourcing versus Learning.

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It’s OK to create something for “look-up and then forgetaboutit!” EPSS is most often exactly for that! But don’t call that Learning.

Performance Competence requires both Learning (recall) and Sourcing – both recall and forgetaboutit. Focus on Performance and Enable That!

Is it *Learning* if one looks it up, uses it, and then can and does FORGETABOUTIT? I don’t think so. That’s just good Performance Support.

If one can “source info” and then forgetaboutit – is that Learning? Or is it Sourcing? EPSS can blend w Learning – but is not the same IMO.

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