Once the AoPs Are Established – Detail the Performance Requirements and Gap Analysis
Part 1 covered establishing the AoPs – Areas of Performance – here.
Performance Model Chart
Note that there were several chart/pages for the Performance Model for the one AoP of: Staff Recruiting, Selection and Training. Note that that AoP could have been broken down to 2 or 3 AoPs. That is not the big deal about chunking.
The AoPs for the above example.
Example Chart/Page Progression
One – Capture the Tasks and Outputs/Measures.
My experience – I’ve been doing these since 1979 – suggests that people generally think of Tasks before Outputs.
So often I ask for a Task – any Task – within the AoP and then work upstream and downstream until the Task sounds like an Output: Draft the Analysis Report.
Two – Using the measures determine the Typical… not everything/anything under the su – unless THAT is critical to your downstream efforts/outputs.
Sometimes it is necessary to go beyond typical to potential. Then change the header of the column.
Three – determine the probable cause – unless you need to cover every possibility. Again, change the header of that column. And finally complete the last column of type of cause. See the Job Aid that follows for more on that.
Eliciting the Performance Model Data – Including the AoPs
Use this job aid…
Practice Using Your Kid/Summer Job From Part 1
Using this blank chart.
Some Resources
Models and Matrices- NSPI PIJ -1984 – 5 page PDF – the first publication of the performance and enabler analysis methods for ISD, from NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984.
Perf Modeling & Enabler Analysis – HR-Com – 2003 – 17 page PDF – an online publication at HR.Com in 2003 covering the analysis of both Performance Competence Requirements and the Enablers – part of my ISD (PACT) and Performance Improvement (EPPI) methods.
lean-ISD (1999)
Click on image to link to the download page.
Note: the cover design for “lean-ISD” was created by the late Geary A. Rummler.
Note: Guy W. Wallace’s book “lean-ISD” – was a recipient of a 2002 Award of Excellence for Instructional Communication from the International Society for Performance Improvement.
lean-ISD is also available as a $15 paperback book – and $7.50 as a Kindle – for more and to order – please go – here.
Analysis of Performance Competence Requirements (2011) – as Paperback and Kindle
– for Analysts in performance-based Instruction and Performance Improvement efforts.
Paperback $15 and Kindle $7.50
PACT
PACT as a brand was part of my former businesses at SWI– Svenson & Wallace, Inc. – and then CADDI– Curriculum Architecture Design & Development Institute, Inc. – and then EPPIC– Enterprise Process Performance Improvement Consultancy, Inc.
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