L&D: Top Tips Per ISD Phases

The Top Tip Is Always About Collaboration*

With the Right People Doing the Right Things at the Right Time.

More lean. Quicker/accelerated. Less ReWork.

Slide1

I’ve been a fan and practitioner of using the Group Process – known by many other names – since 1979. Here is a past post about that – here.

And one of the things I learned long ago was that if the wrong people are involved you’ll have problems … or call them unfortunate opportunities. That usually leads to ReWork.

And if they do the wrong things that you’ll also have those unfortunate opportunities that leads to ReWork.

And finally if they do things at the wrong time that too will lead to more ReWork.

CAD – Curriculum Architecture Design

I’ve been doing CAD efforts since 1982. I’ve done 75 myself since then – and my business partners and consultant staff have done hundreds more.

CAD efforts don’t build/buy any new Content. The effort defines the Performance Requirements – the enabling Knowledge/Skills that enable … and then assesses existing Content for Use/ReUse in the design of a flexible, suggested sequence of Formal/Mostly Formal Instruction and Information.

All of that is manifested in a Learning Path/Menu/ Roadmap, including the all-important On-Boarding portion as well as the On-Going needs – until (mostly) Informal Learning can take over.

People need the most formal help on the front end of the Learning Curve – when they don’t necessarily know the job requirements, what they already know and don’t know relative to that, and where and how to learn it.

Later, higher up the Learning Curve they can learn less formally.

Who says/decides?

Master Performers and perhaps other SMEs (as/if needed).

Slide2

Note: The upside-down Traffic Lights (Go Lights vs Stop Lights) indicate Gate Review Meetings with the PST.

CAD Top Tips:

  • In CAD Phase 1:
    • Conduct pre-planning Interviews with key stakeholders
    • Plan at a level of detail to insure success
    • Use a Group Process with a PST – Project Steering Team to review/ amend/ approve and resource the project with the right people for the remaining tasks
  • In CAD Phase 2:
    • Conduct the majority of Analysis efforts via facilitation of the Analysis Team comprised of Master Performers and other SMEs as needed (all handpicked by the PST)
    • Use a Group Process with a Project Steering Team to review/ amend/ approve the Analysis findings – and to resource the continuation of the project with the right people for the remaining tasks

CAD Key Outputs

  • In CAD Phase 3:
    • Conduct the Design efforts via facilitation of the Design Team – a subset of the Analysis Team – as approved by the PST
    • Use a Group Process with a Project Steering Team to review/ amend/ approve the Design outputs – and to resource the continuation of the project with the right people for the remaining tasks
  • In CAD Phase 4:
    • Conduct the Implementation Planning efforts via facilitation of the Implementation Planning Team comprised of Master Performers and other SMEs and other Stakeholders as needed (all handpicked by the PST)
    • Use a Group Process with a Project Steering Team to review/ amend/ approve the Implementation Planning  – and to resource the continuation of the effort to build/ buy the gap Content post-CAD, in MCD efforts, with the right people for the remaining tasks

A CAD efforts should smoothly segue into an MCD effort to build/buy all priority gaps in the current state Path.

All non-funded gaps remain Un-Structured OJT in PACT parlance – a.k.a.: Informal Learning – albeit named Informal Learning – until resourced (if ever).

MCD – Modular Curriculum Development

MCD is/has been my approach to ADDIE since the late 1980s.

I formalized it into these 6 Phases – in a 1991 project for Illinois Bell on Labor Relations for First Line Supervisors.

I formalized MCD in order to develop both my own staff of ISD consultants and my client’s ISD staff in post CAD efforts. I had been developing staff and client’s staff in CAD since 1983.

Slide3

Note: Some MCD Phases may be skipped or truncated if the effort is post-CAD – which isn’t always the case.

MCD Top Tips:

  • In MCD Phase 1:
    • See CAD Phase 1
  • In MCD Phase 2:
    • See CAD Phase 1
  • In MCD Phase 3:
    • See CAD Phase 1

MCD Project Key OutputsNote: This graphic looks slightly different if the MCD effort occurs without a preceding CAD effort.

  • In MCD Phase 4:
    • Conduct the Development/Acquisition (Build/Buy) efforts via a Development Team comprised of Master Performers and other SMEs (all handpicked by the PST) working with the ISD staff assigned
    • Alpha and Beta Test in preparation prior to the more formal Pilot Test in the next Phase
  • In MCD Phase 5:
    • Conduct one or more formal full-destructive Pilot Tests with both Target Audience Representatives and Master Performers (all handpicked by the PST) and segregate their feedback to create the post-Pilot Test  Revision Recommendations
    • Use a Group Process with a Project Steering Team to review/ amend/ approve the post-Pilot Test Revision Recommendations – creating the Revision Specifications
  • In MCD Phase 6:
    • Use the Revision Specifications to update the Content before a General Release – deployment of the Content and/or making it available for Access

Both CAD and MCD are covered extensively in several of my books including lean-ISD (1999) and in my 2011 6-Pack.

See the Resource tab for more.

*Collaboration … Or?

When I first defined my ISD methods and named/branded them – when I was a partner at SWI (1982-1997) … I struggled with the “C” in PACT.

Was it about Collaboration – or Cooperation – or what?

PACT Definition.png

I finally settled on Customer-Stakeholder Driven … here is an updated graphic from when I moved from my firm CADDI (1997-2002) to EPPIC in 2002 …

slide61

Customer/Stakeholder DRIVEN was more appropriate – in full recognition that ISD works for the Customer and their Stakeholders – if one is to truly be successful.

Successful in meeting their needs/requirements.

And as measured by their metrics.

Resources

May be found by searching this site using CAD, MCD, etc. – or by scanning the 400+ resources found in the Resource Tab of this web site.

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