L&D: For a Quick Switch to Performance Improvement Beyond Learning

I Was Taught All About This Back in 1979

I joined a Training organization in 1979 – right after college and was given both Bob Mager and Peter Pipe’s book: Analyzing Performance Problems – and Tom Gilbert’s book: Human Competence.

In every ISD project I’ve been involved in – our goal was to produce performance-based Instruction – of many modes and media blends – AND – help the client see the non-K/S based root causes for performance problems that might need something beyond Instruction to resolve.

Newbies need Formal Instruction & Performance Supports on the front-end of their Learning Curve. To avoid picking up poor practices from others or elsewhere.

Incumbents probably need a change in the Process itself and/or in the Environmental Assets – if there are issues regarding the Performance that they are a part of – and not more Training/Learning.

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My EPPI Framework presents 12 key variable sets that need to be examined.

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Note: This “Fishbone Diagram” is an extension of the Ishikawa Diagram from Japan in the 1950s.

So my methods – developed in the 1980s and 1990s – allowed for ReUse of the Instructional Analysis data – for a quick, smooth, segue to a Performance Improvement approach.

My ISD methods are labeled PACT. My Performance Improvement methods are labeled EPPI.

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PACT…

For Formal 10. For more Formal 20. And for Guiding the 70.

Guiding the 70?

Yes – because most new learners/Performers do not know what they need to know and what they know that might be wrong.

Slide3

The Informal 70 and 20 – will happen anyway. This isn’t about that. It’s about helping the learner/Performer recognize Foo Foo when they come across it.

PACT’s 2 Stages…

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EPPI

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EPPI’s 2 Stages…

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Resources Beyond the Many Many Many Free Resources on My Web Site

See the Resource Tab for more about the resources for Free as well as the resources for a Fee.

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For more information about these 6 books and others – please go – here.

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