Social and Anti-Social Practices Within Processes – By Design

Where to Tune Up Social Capabilities & Capacities at the Right Time in the Right Place for the Right End-Purposes

An existing graphic I am using here to establish a visual framework for the 8 Steps (or Phases, or Tasks, etc.) for what follows.

Slide1

What follows is my attempt to list key activities where Social Capabilities and Capacity might be a key leverage point. And might be in need of examination and improvement.

EPPI Stage II - Complex Workstreams

Exploring 8 Typical Steps

This is an example project with 3 major workstreams – each having to come together at key points to insure final success.

  1. Macro Project Planning
  2. Analysis
  3. Design
  4. Design Integration & Test
  5. Development
  6. Development Integration & Test
  7. Pilot Test
  8. Revision & Release

My purpose here is to simply list the generic Activities within such as Step –  in one of two categories:

  • Social Activity
  • Non-Social Activity

What is Social?

In my view:

Social : is simply human interaction.

For a deliberate purpose – or – “no purpose at all” … or so said Chuck Berry in song as he cruised in his automobile.

Most of our concerns are with better processes and practices and tools to assist us in being more Social – in terms of our effectiveness and efficiency in achieving the deliberate purpose.

Socialis means to some end or ends. Social is a Practice – at various levels – within Processes.

How Do We Do Social? 

Sometimes actual face-to-face. And sometimes virtual face-to-face … or voice-to-voice … or email-to-email … or text-to-text – or some variation of those on some unique platform or set of platforms.

Some social means are better than other social means – to get to the ends – as situationally determined.

And sometimes we do these Social Interactions Synchronously and sometimes Asynchronously.

Sometimes – maybe even most times – we wish we could be more synchronous – as we tried to be more quick about our planning-doing-reviewing and transitioning cycles and subcycles – or whatever you call that pattern.

These are our bottlenecks – our inability to do everything with everyone needed … in real time/synchronously … and so we settle for asynchronous practices.

We want better – faster – cheaper. Like everyone else. All at once. When that is often not feasible.

How and where in our project efforts – and non-project efforts – should we deliberately work to improve our Social Capabilities and Capacity?

Use the general list and framework below to think about your own specifics.

Your might be workstream C.

EPPI Stage II - Complex Workstreams

Step-By-Step

  1. Macro Project Planning

    • Typical Social Activities
      • Getting Inputs for Plan Development activities individually and/or in groups; synchronously and asynchronously
      • Draft Plan Development activities individually and/or in groups; synchronously and asynchronously
      • Draft Plan reviews/commentary activities individually and/or in groups; synchronously and asynchronously
    • Typical Non-Social Activities
      • Preparing, Coordinating and Plan Development activities and schedule (the detailed level perhaps) alone and without additional inputs
  2. Analysis

    • Typical Social Activities
      • Preparation activities individually and/or in groups; synchronously and asynchronously
      • Coordinating Logistics activities individually and/or in groups; synchronously and asynchronously
      • Conducting some types of analysis activities individually and/or in groups; synchronously and asynchronously
    • Typical Non-Social Activities
      • Preparing, Coordinating and Conducting some types of Analysis activities
  3. Design

    • Typical Social Activities
      • Preparation activities individually and/or in groups; synchronously and asynchronously
      • Coordinating Logistics activities individually and/or in groups; synchronously and asynchronously
      • Conducting some types of Design activities individually and/or in groups; synchronously and asynchronously
    • Typical Non-Social Activities
      • Preparing, Coordinating and Conducting some types of Design activities
  4. Design Integration & Test

    • Typical Social Activities
      • Preparation activities individually and/or in groups; synchronously and asynchronously
      • Coordinating Logistics activities individually and/or in groups; synchronously and asynchronously
      • Conducting some types of Design Integration & Testing activities individually and/or in groups; synchronously and asynchronously
    • Typical Non-Social Activities
      • Preparing, Coordinating and Conducting some types of Design Integration & Testing activities
  5. Development

    • Typical Social Activities
      • Preparation activities individually and/or in groups; synchronously and asynchronously
      • Coordinating Logistics activities individually and/or in groups; synchronously and asynchronously
      • Conducting some types of Development activities individually and/or in groups; synchronously and asynchronously
    • Typical Non-Social Activities
      • Preparing, Coordinating and Conducting some types of Development activities
  6. Development Integration & Test

    • Typical Social Activities
      • Preparation activities individually and/or in groups; synchronously and asynchronously
      • Coordinating Logistics activities individually and/or in groups; synchronously and asynchronously
      • Conducting some types of Development Integration & Testing  activities individually and/or in groups; synchronously and asynchronously
    • Typical Non-Social Activities
      • Preparing, Coordinating and Conducting some types of Development Integration & Testing activities
  7. Pilot Test

    • Typical Social Activities
      • Preparation activities individually and/or in groups; synchronously and asynchronously
      • Coordinating Logistics activities individually and/or in groups; synchronously and asynchronously
      • Conducting some types of Pilot Testing activities individually and/or in groups; synchronously and asynchronously
    • Typical Non-Social Activities
      • Preparing, Coordinating and Conducting some types of Pilot Testing activities
  8. Revision & Release

    • Typical Social Activities
      • Preparation activities individually and/or in groups; synchronously and asynchronously
      • Coordinating Logistics activities individually and/or in groups; synchronously and asynchronously
      • Conducting some types of Revision & Release activities individually and/or in groups; synchronously and asynchronously
    • Typical Non-Social Activities
      •  Preparing, Coordinating and Conducting some types of the Revision & Release activities – by design

Slide1.PNG

What’s shared across all of this is a need for better synchronous and asynchronous tools PRACTICEs within our PROCESSEs that are enabled by shared TOOLs. for doing any upfront preparation and logistics coordination and the actual work and the reviews/updates to that work.

There Are Tools Aplenty

Lots of Tools exist that enable Social Practices.

That’s a bit of an issue at times – but only in making the down-selection choice. Once the Processes – to be enabled by better more Social Practices – are understood.

Processes Aren’t Planned/Designed for Social

But Processes may not reflect good Social Practices in getting the real work done. Or they may be planned for, but incorrectly/unrealistically/poorly planned.

Planners may need to change that. And their clients then need to buy that.

Practices

Social Practices.

These are either expected … and modeled from the top-down … and reinforced in big and small ways – or they are not. It’s all about the Culture & Consequence System after declaring the goals and means and enabling it all with the infrastructure required.

And that includes making some old non-Social Processes and Practices more Social … and some others all Social.

Reflecting Back

Reflecting back to my joining Motorola in 1981 – they were on a campaign to radically change their culture – from the typical top-down culture – to a Participative Management culture.

Which meant opening up communications channels – social communication practices – to speed processes up and getting things done right – or more right – the first time. Which required a change of Practices, Tools and then the Process Planning and Conduct.

Accomplished by getting inputs and feedback and requirements from the front lines and all the support organizations and processes – better – faster – cheaper.

Social Is Simply a Practice Means to “Better – Faster – Cheaper” Processes and Products for Improved ROI

Or why bother?

# # #

 

 

Advertisements

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

w

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.