Jan 15 2018

L&D: Organizing Curated and Created Content for Enabling Performance Competence

PowerPoint Slide Show

Of the following 21 Slides… for you to download… as you wish…

For those long-time followers – from even before this Blog started in 2004 – from back to when I published in my own Quarterly Newsletters (going back to the mid 1980s) – I’ve tied together Training and Learning and Knowledge Management.

I’ve known for a long time that enabling Performance was going to require more than Training – due to the Forgetting Curve and Cognitive Load (limitations) – for two of many factors.

When I started building out my ISD methods back in 1983 (the start of the book that eventually became “lean-ISD” in 1999) I knew that I wanted those ISD methods and tools/techniques to be a subset of a Performance Improvement methodology and tools/techniques.

And that whatever was needed by the learner/Performer was going to need to be relevant to their Performance Requirements – contextual and used/usable in their Performance Context – and have impact in their long-term learning of How to Perform – or merely Support their ability to Perform without them memorizing that mastery.

I always saw KM and KMS to be the warehouse of Performance-Enabling Stuff.

So – Imagine If You Will

A LMS warehouse interface for each Critical Job in the Enterprise fully loaded and organized…

Less-Than-Critical Jobs would be less loaded – but still organized. They’d have to rely on more 20 and 70 than 10.

Much Content is shareable across many jobs in this scheme…

Key is seeing the shared and unique Processes Department by Department…

Sharing happens not only across Individual Contributors but across Departments…

This is how I see Departments – or lower level teams or higher level functions…

What’s it all about? It’s about Performance Competence – of Individuals, Teams, Departments, Functions, Divisions/SBUs or the Enterprise itself and its Value Chain…