L&D: Organizing Curated and Created Content for Enabling Performance Competence

PowerPoint Slide Show

Of the following 21 Slides… for you to download… as you wish…

KMS of Curated and Created Content

For those long-time followers – from even before this Blog started in 2004 – from back to when I published in my own Quarterly Newsletters (going back to the mid 1980s) – I’ve tied together Training and Learning and Knowledge Management.

I’ve known for a long time that enabling Performance was going to require more than Training – due to the Forgetting Curve and Cognitive Load (limitations) – for two of many factors.

When I started building out my ISD methods back in 1983 (the start of the book that eventually became “lean-ISD” in 1999) I knew that I wanted those ISD methods and tools/techniques to be a subset of a Performance Improvement methodology and tools/techniques.

And that whatever was needed by the learner/Performer was going to need to be relevant to their Performance Requirements – contextual and used/usable in their Performance Context – and have impact in their long-term learning of How to Perform – or merely Support their ability to Perform without them memorizing that mastery.

I always saw KM and KMS to be the warehouse of Performance-Enabling Stuff.

So – Imagine If You Will

A LMS warehouse interface for each Critical Job in the Enterprise fully loaded and organized…

Slide1

Less-Than-Critical Jobs would be less loaded – but still organized. They’d have to rely on more 20 and 70 than 10.

Much Content is shareable across many jobs in this scheme…

Slide2

Key is seeing the shared and unique Processes Department by Department…

Slide3

Sharing happens not only across Individual Contributors but across Departments…

Slide4

This is how I see Departments – or lower level teams or higher level functions…

Slide5

What’s it all about? It’s about Performance Competence – of Individuals, Teams, Departments, Functions, Divisions/SBUs or the Enterprise itself and its Value Chain…

Slide6

What’s Required? Check with the Stakeholders of those entities and for each Process…

Slide7

A WBS – Work Breakdown Structure of Work…

Slide8

Performance Model Charts capture more details than Process Maps…

Slide9

It’s much more than Outputs and Tasks – it’s also about the Enabling Knowledge/Skills…

Slide10

The Knowledge/Skills Matrices are used to both “capture” and “report out” these enablers…

Slide11

Content Created or Curated is then Warehoused…

Slide12

To help with determining what to take and when a Path is created…

Slide13

But then to personalize it further, an Individual Development Plan is developed…

Slide14

All covered in this 1999 book…

Slide15

An update and extension into Performance Improvement from 2011…

Slide16

Chicken-Egg — EPPI-PACT…

Slide17

The 12 Variables of Process Performance…

Slide18

A Framework of generic Entities who provide the Enablers to the Processes…

Slide19

It’s About Performance…

Slide20

Resources…

Slide21

Happy to hear (read) your questions, comments or concerns. Comment below.

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