L&D: Leveraging Your Current State Master Performers

Master Performers

I spent most of my professional life in the ISD biz in Chicago – and when someone said “Be like Mike” – that meant “Be like Michael Jordan.”

An exemplar to be emulated. A Master Performer to study and to borrow from and improve upon – adopt and/or adapt – his best practices. 

Before Michael Jordan made his splash in the NBA, I had been using exemplars as performers to model and emulate in my ISD practices. Since 1979.


Of course, Research shows that SMEs/Experts can miss up to 70% of what a novice needs in order to perform adequately, due to them (and everyone) operating on nonconscious knowledge. A recent Blog Post from me on that – here.

I’ve used the Facilitated Group Process to mitigate that – by gathering them into a group and charging them and their egos to get this right and accurate and complete – and have witnessed them adding and correcting each other until they were satisfied that it was accurate, complete and appropriate to put their names (and reputations) on it.

Analysis data. Design data. Content.



Master Performers vs SMEs


September 1984 Article


CAD – Training Mag – 1984 – 6 page PDF – the first publication about Curriculum Architecture Design via a Group Process – published in Training Magazine in September 1984. Original manuscript (30 pages) – How to Build a Training Structure That Won’t Keep Burning Down.

November 1984 Article


Models and Matrices- NSPI PIJ -1984 – 5 page PDF – the first publication of the performance and enabler analysis methods for ISD, from NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984.

Books and Other References


Teaming for T&D GWW 1999 – 5 page PDF – on my story of inadvertently creating a team – out of frustration with too many revision cycles for a video script I was writing –  for training development back in 1979 – and liking the approach for using a Group Process to shorten cycle times and improve the quality of the output.

Free Books – and Books For Sale:

Bottom Line: What If?

Do the math. Determine the ROI. That’s the Cost of NonConformance minus the Cost of Conformance.

Determine what Thomas Gilbert called the PIP – the Performance Improvement Potential.

Same diff.

Leverage Master Performers

Bottom Line: It’s a business decision. Not an ISD decision.

That’s why you may also want (and need) to team with a Project Steering Team of the key Client and all other Stakeholders.

For collaboration at that level too.

# # #

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.