Management Areas of Performance

This is a model/framework from my EPPI – Enterprise Process Performance Improvement methods.

Part 1 covered: The Leadership Portion of the Model

Part 2 will cover: The Core Portion of the Model

Part 3 will cover: The Support  Portion of the Model

Part 4 will cover: The Practical Utilities of the Model

Management – Core Areas of Performance

Is one level of the 3 tiers of the model. Here is a PowerPoint Show of the entire presentation – covered in this 4 Part series: Management Areas of Performance WBS

The 4 Core AoPs – Areas of Performance

These 4 are but one segment of the 14+ Areas of Performance.

The plus (+) reflects that there are a number of Processes being managed – per Department or Function or Division/SBU (at whatever level this model is being applied) – that are owned by those entities and/or shared (as is the case with cross functional processes).

Planning Work

This is all about the careful planning of work assignments in order to get the job done and to develop people when appropriate.

Are your supervisors and managers involved with work related to this AoP? Are you sharing L&D Content with them as appropriate?

Assigning Work

This is all about assigning people to work – with great clarity – and to sometimes include expanding their assignments for developmental purposes.

Are your supervisors and managers involved with work related to this AoP? Are you sharing L&D Content with them as appropriate?

Monitoring Work

This is all about monitoring the work of the employees.

Are your supervisors and managers involved with work related to this AoP? Are you sharing L&D Content with them as appropriate?

 

Troubleshooting Work

This is all about responding when the Monitoring efforts discover issues, and can include coaching and/or assigning others to help out for work overload situations and other issues.

Are your supervisors and managers involved with work related to this AoP? Are you sharing L&D Content with them as appropriate?

The Process Work

This is all about the efforts in Processes owned by the entity, and Processes supported by the entity.

Are your supervisors and managers involved with work related to this set of AoPs – managing Processes and supporting Processes owned by others? Are you sharing L&D Content with them as appropriate?

 

2007 Book

I wrote this in 2004 but didn’t release it until 2007. Get a Free PDF copy – here.

2007 Book Foreword

2011 Book

I updated the 2004/2007 version and turned it into a tool for the Planning & Management of one’s own Development and/or for other’s Development.

For information about this book and many of my others please go – here.

Next – Part 3: The Support AoPs 

To be posted next Friday – February 9, 2018.

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