L&D: Best Practices From Benchmarking

I Believe in Best Practices

When I wrote my Books, Articles and Blog Posts – I intended to share my Best Practices.

When I crafted my Presentations for Conferences and Chapters and Online delivery – I intended to share my Best Practices. When I created my Audio Podcasts and Videos – I intended to share my Best Practices.

As a successful external consultant in the Training/ Learning/ Knowledge Management and Performance Improvement spaces – since 1982 – serving 85 clients – I have some things to share:

What works, When and How – and Where and with Who – so to speak.

Slide1

I believe other authors and presenters are doing the same. Sharing Best Practices.

For others to Adopt and or Adapt.

As Always – as a Blend – of Adopt and Adapt.

Even if they aren’t always crystal clear about that aspect.

From:  The Pennsylvania State University

From this PDF I found Online. After looking for Robert Camp’s 1989 book on Benchmarking – which I used to own – but now cannot find – Onshelves.

Someone probably benchmarked it. And adopted it as their own. :)

Here are THE Penn State U’s 5 Phases – note my highlighting of Phase 3:

Slide2

In Phase 3 They Suggest Adopt (Apply) or Adapt

I take Apply as Adopt “As Is.”

Slide3

Back in the Day – Robert Camp Popularized Benchmarking for Best Practices

Even back in 1989 we learned as we took breaths of air. Continuously. Formally and Informally. It was even Modern then – back in the day. But we used mostly paper and not screens of electrons. That was modern. We read within our Professional Domain and external to it.

Slide4

When I read Camp’s book – back in 1989 – as my clients at General Dynamics were all reading it – there was one takeaway that I caught – that others even back then did not always catch – was that no one should blindly adopt someone else’s best practices.

Although there might be some aspect that you could adopt rather than adapt.

But the general understanding – even way back then – to those who read it carefully enough – was that adaptation was going to be the largest share between Adopt and Adapt.

In My 2001 Book: T&D Systems View

I included Benchmarking in the R&D processes within T&D/L&D.

After finding some processes/practices with promise, you’d test them out…

Remember

Slide1

That’s still true today – and if I might I hazard a guess – it will be true far into the future.

# # #

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.