Flip the 70-20-10 Reference Model in L&D
Avoid Poor Practices being established by providing Most 10 Before Most 20 Before Most 70.
Informal Learning via The 70 – via Trial and Error on-the-job – is fine when the Risks and/or Rewards are fairly insignificant. Otherwise – it leads to Poor Practices.
You can’t afford to provide The 10 on Everything for Everybody – so with your clients, seek out the High Rewards and High Risks areas – and head Poor Practices Off at the Pass!
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