L&D: A Recommendations Tsunami 

A Tsunami of Ideas

Recommendations for what to include in your L&D Content/ Experiences are voluminous.

A Quick Aside to Start…

BTW – this “Experience” concept is old school to me – as that’s how I was taught to think of it – back in 1979. Focus first on the Performance Requirements – and then on the Participant. Understand where they are coming from/ starting from. Make it – the experience – Performance Authentic/Real.

And if there is wide variance on their starting points – tell them to read for comprehension or skim/skip if they already know it – when what you are doing is Self-Paced or Coached.

But if it is Group-Paced? Design it to take advantage of the “experience/expertise” in the room – so to speak.

Back on My Track…

A Recommendations Avalanche

Jolts are recommended by Thiagi to gain attention. Stories from many, many others to engage emotionally. Action Learning versus Passive Learning because one is better – at least, most of the time.

I both agree – and beg to disagree.

Or … beg for balance.

For – Too Much of a Good Thing … Isn’t a Good Thing.

The Point of Weariness

One exercise after another from the Action Learning crowd – with none of the Reflective debriefing – that Thiagi recommends. Or Jolt after Jolt – and I believe that Thiagi would suggest avoiding an avalanche of Jolts. Or Story after Story.

Back in the early 1980s the BIG PUSH at all of the Conferences was to get rid of all the damn SME War Stories!

Although I always designed them in – anyway – to help the Facilitator establish their credibility on the front end – as well as designed time in for others in the audience with relevant experience to add their War Stories in to the mix – with strict time limits – that were almost always ignored of course.

Or … one period of Reflection at the end of the Chain-Chain-Chain of Activities – if time hasn’t run out. And that’s for Group-Paced Learning/Training. And when didn’t time run out for Reflections or Answers to the Questions Parked on the Parking Lot Wall Chart?

In elearning it’s even more difficult (impossible) to facilitate meaningful Reflections – as you can suggest it – but then how often does it adequately occur? It’s one of those Learner Controlled things that isn’t best left to Learner Control IMO.

Not if what was delivered was important enough to deliver in the first place.

People Are Busy People!

Balance in The Force

As a Participant (learner/Performer) in enough Learning Experiences (Training and/or Education sessions) I have been brought to The Point of Weariness many a time.

Again – Too Much of a Good Thing – Isn’t a Good Thing.

My Recommendation – to add to the avalanche – is to Balance the Forces of Good Jolts and Good Stories and Good Active Learning – with Reflective Debriefings – which I learned about from Thiagi.

Here is Thagi – in costume – I think – speaking about this … this lack of Reflective Debriefings …

Maybe that’s not Thiagi – just someone else who “gets it.”

Action Learning – Jolts – Stories = A Better Learning Experience?


More is not better. Too Much of a Good Thing Isn’t a Goog Thing.

May the Force – Be In Better Balance – For Your Participants.

The Sivasailam Thiagarajan Group


Here is a video of – I think –  Sir Alec Guinness – in costume – pretending to be Thiagi – that I captured at ISPI in 2009…

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