L&D: Tuesday L&D Processes Audit 18: T&D Custom Development Process

T&D Process 6.2: T&D Custom Development Process

Note: In my 2001 book I continued my decades old name for the profession as T&D – Training & Development.

Convert for your use as necessary. I will use both T&D and L&D in this weekly series for 2018.


Not all loose processes need to be tightened up.

You should only do that Investment if the Returns warrant.


Learning By Design vs Learning By Chance

When the Cost of Non-Conformance of poor Process/people Performance warrants the Investment in T&D/ Learning/Knowledge Management Content – then make those investments.

And – just because an L&D profession can determine a valid Learning Need and gap in Content – does not in and of itself warrant meeting that need – in any manner.

It’s a Business Decision. 


The L-C-S Framework View

I use both views…


Overview of the Big Picture


T&D Process 6.2: T&D Custom Development Process

Process Purpose

The T&D Custom Development Process is a formal ISD process to develop performance-based T&D or, minimally, performance-relevant awareness, knowledge, and skills. This process can be done via insourcing, outsourcing, or a combination of the two.


Anything other than a formal process to develop performance-based T&D is equivalent to taking enterprise dollars and burning them in the headquarters’ parking lot, which is actually cheaper than building ill-advised T&D. It’s those other costs for deployment and other life-cycle costs that we could then avoid, which only add to the shareholder loss.

Process Description

The T&D Custom Development Process builds custom training & development, as opposed to purchasing a T&D product for deployment.

The T&D could take the form of group-paced; self-paced; or structured, on-the-job training.

The ISD process generally known as ADDIE is used to build T&D. ADDIE is akin to almost any “new product development process” model used today in many enterprises and in many development-oriented functions.

For More About This Process In the T&D Systems View

See my 2001 book: T&D Systems View.


Click on image to link to the download page.

T&D Systems View is also available as a $15 Paperback book – and $7.50 as a Kindle – for more information and/or to order – please go – here.

This 2018 Weekly Series Continues Next Tuesday

For Past Series Posts search this site using: “Tuesday L&D Processes Audit”

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