T&D: As Always – It Depends

While the Performance Competence Target Might Not Vary

The Road to Performance Competence may.

Slide1

And if you cannot create a series of varied sets of Content – INFOs/DEMOs/APPOs – for however you might segment your Target Audiences – you’ll always need to strive for the biggest impact – across all segments.

And sometimes you’ll need to target the lowest common denominator.

Especially where the Risks and Rewards are significant.

Slide2

I take my guidance on such design issues from my Design Team of Master Performers and Other SMEs – stacked with more Master Performers than SMEs.

I strive for their consensus in my Facilitated Group Processes.

Not that they are perfect – but who else would you ask?

Slide3

And the backstop is almost always a formal Pilot Test session.

Especially where the Risks and Rewards are significant.

# # #

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