T&D: Facilitating a Group Process in ISD – Same As It Ever Was

I just saw the other week that what I’ve been calling a Facilitated Group Process in ISD since the early 1980s is now called a Sprint – from the World of Agile.


Ah. WOINA. What’s Old Is New Again.


I’ve been using Teams of hand-selected people – handpicked by my Project Steering Teams – to ensure instant credibility – since 1979. Here is my story on my first experience:

Teaming for T&D GWW 1999 – 5 page PDF – on my story of inadvertently creating a team – out of frustration with too many revision cycles for a video script I was writing –  for training development back in 1979 – and liking the approach for using a Group Process to shorten cycle times and improve the quality of the output.


I started applying this approach in my first job out of college, as an Instructional Developer, in 1979.


After defining the Performance Requirements – we’d focus the team on what one needed to know in order to be able to do. I use up to 17 categories of enabling K/Ss for this effort.


I’ve been developing T&D Paths since 1981 at Motorola, but using the team approach since 1982. Because that led to less ReWork.


In 1990 I formalized my Facilitated Group Process to the ADDIE-level of ISD on a Project for Illinois Bell. I used the analysis data to form modular Events of modular Lessons of modular Instructional Activities – as guided/checked by a Design Team.


I also formalized using a Team to start development – after design – after analysis – in 1990.


Some Resources


CAD – Training Mag – 1984 – 6 page PDF – the first publication about Curriculum Architecture Design via a Facilitated Group Process – published in Training Magazine in September 1984. Original manuscript (30 pages) – How to Build a Training Structure That Won’t Keep Burning Down.

Models and Matrices- NSPI PIJ -1984 – 5 page PDF – the first publication of the performance and enabler analysis methods for ISD using a Facilitated Group Process, from NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984.

For Free: School of PACT Video Short Series – 55+ “video shorts” on my PACT Processes for T&D/ Learning/ Knowledge Management. 

L&D: My Facilitation Guidelines From the 1990s Revisited

Good for My Facilitated Group Process PACT Methods

And most types of Facilitated Processes I would think.

I developed these in the mid-1990s for my consulting work for General Motors in a PPTT- PACT Process Technology Transfer effort – where I Trained and Certified over 300 folks from their staff and (mostly) from the staffs of their Contractors and Sub-Contractors. See the Testimonial Video at the end of this post that GM did to promote the methods internally.



Early Reviews from 1999…

Geary A. Rummler from the Performance Design Lab says, “If you want to ground your fantasy of a ‘corporate university’ with the reality of a sound ‘engineering’ approach to instructional systems that will provide results, you should learn about the PACT Processes. If you are the leader of, or a serious participant in, the design and implementation of a large-scale corporate curriculum, then this book is for you. This system could be the difference between achieving bottom-line results with your training or being just another ‘little red school house.’ ”

Miki Lane, senior partner at MVM The Communications Group says, “lean-ISD takes all of the theory, books, courses, and pseudo job aids that are currently on the market about Instructional Systems Design and blows them out of the water. Previous ‘systems’ approach books showed a lot of big boxes and diagrams, which were supposed to help the reader become proficient in the design process. Here is a book that actually includes all of the information that fell through the cracks of other ISD training materials and shows you the way to actually get from one step to another. Guy adds all of the caveats and tips he has learned in more than 20 years of ISD practice and sprinkles them as job aids and stories throughout the book. However, the most critical part of the book for me was that Guy included the project and people management elements of ISD in the book. Too often, ISD models and materials forget that we are working with real people in getting the work done. This book helps explain and illustrate best practices in ensuring success in ISD projects.”

Note: the cover design for “lean-ISD” was created by the late Geary A. Rummler.

Note: Guy W. Wallace’s book “lean-ISD” – was a recipient of a 2002 Award of Excellence for Instructional Communication from the International Society for Performance Improvement.

lean-ISD is also available as a $15 paperback book – and $7.50 as a Kindle – for more information and/or to order – please go – here.


The PACT 6-Pack – from 2011 –

for Instructional Systems Design/Development and Performance Improvement

Purchase through Amazon’s CreateSpace online E-store or Amazon.com for the Kindle versions and Paperbacks. For more information on these 6 and other books by Guy, please go – here.


It’s all about Performance.

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One comment on “T&D: Facilitating a Group Process in ISD – Same As It Ever Was

  1. Pingback: T&D: Best ISD Practice: Benchmark Your Master Performers | EPPIC - Pursuing Performance

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