L&D: Tuesday L&D Processes Audit 46: T&D Internal and External Benchmarking Process

T&D Process 11.2: T&D Internal and External Benchmarking Process

Note: In my 2001 book I continued my decades old name for the profession as T&D – Training & Development.

Convert for your use as necessary. I will use both T&D and L&D in this weekly series for 2018.


Not all loose processes need to be tightened up.

You should only do that Investment if the Returns warrant.


Learning By Design vs Learning By Chance

When the Cost of Non-Conformance of poor Process/people Performance warrants the Investment in T&D/ Learning/Knowledge Management Content – then make those investments.

And – just because an L&D profession can determine a valid Learning Need and gap in Content – does not in and of itself warrant meeting that need – in any manner.

It’s a Business Decision. 


The L-C-S Framework View

I use both views…


Overview of the Big Picture



T&D Process 11.2: T&D Internal and External Benchmarking Process

Process Purpose

The T&D Internal and External Benchmarking Processes compare all of the internal T&D organization’s processes to a series of benchmarks, comparing internal operations against each other as well as to external organizations in both similar and dissimilar situations.


Process Description

The T&D Internal and External Benchmarking Processes look both internally and externally at T&D systems and processes, as well as at non-T&D systems and processes, for insights into what might help to improve the cost, schedule, and/or quality performance of the T&D system. Benchmarking could focus on such processes as T&D development, authoring processes, order fulfillment, governance, etc.

The T&D Systems View and its 47 processes provide a map for determining where to start these time-consuming and potentially costly efforts. We believe in targeted approaches.

For More About This Process In the T&D Systems View

See my 2001 book: T&D Systems View.


Click on image to link to the download page.

T&D Systems View is also available as a $15 Paperback book – and $7.50 as a Kindle – for more information and/or to order – please go – here.

This 2018 Weekly Series Continues Next Tuesday

For Past Series Posts search this site using: “Tuesday L&D Processes Audit”

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