Most Expectations & Standards Are Too Much Like Windsocks
The focus is too often on Behaviors, versus Results.
Changing conditions may dictate a change in behaviors, while the terminal results won’t change.
Stabilize your Performance Measures with a focus on Outcomes and Outputs, and not on Tasks.
Outcomes – are the measures of Outputs to Stakeholder Requirements in my methods.
I usually determine the Requirements for a Job Family by facilitating a team of Master Performers and Other SMEs.
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