Add Up To a System of Instruction?
Or is it a “Hot Mess” of Overlapped and Gapped Content?
Is it even Instructional – and yes – Performance Support is Instruction. Even if it doesn’t lead to Learning – a.k.a.: Memorization of knowledge and skills.
Does it work smoothly for the Users/Learners/Performers?
It’s all about Performance. Not Learning. Unless prior-Learning will be needed in the moment when the rubber hits the road back on-the-job.
I dislike Instructional One-Offs.
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