T&D: ISD Is Best When It’s A Collaborative Effort

Creation Without Representation – Isn’t a Good Practice

We can sometime get off to an improper start when we don’t include the Voice of the Target Audiences in our methods.


My Practice Since Becoming a Consultant in 1982 Has Been Collaborative By Design

My ISD methods are the PACT Processes – and were covered in Chapter & Conference Presentations going back to 1984, and Quarterly Newsletters going back to the 1980s, my lean-ISD book (1999) and Blog Posts beginning in 2004.

They are all about including Master Performers, Other SMEs, Novice Performers and Management/Supervisory personnel in making the many non-ISD decisions or arbitrary decisions inherent in any ISD effort.


Even the name PACT stands for Collaboration via the Customer & Stakeholders in the Decision Makers Driver’s Seat. To make the Business Decisions inherent in any ISD effort.


A Phase By Phase Overview of PACT Is Available in This PowerPoint Show…

pact processes – phase by phase review 2019-01

lean-ISD – My book From 1999

Available as a FREE PDF – and as a Kindle and Paperback.

Click on image to link to the download page.


Note: the cover design for “lean-ISD” was created by the late Geary A. Rummler.

Note: Guy W. Wallace’s book “lean-ISD” – was a recipient of a 2002 Award of Excellence for Instructional Communication from the International Society for Performance Improvement.

lean-ISD is also available as a $15 paperback book – and $7.50 as a Kindle – for more information and/or to order – please go – here.

# # #

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.