Two days ago I conducted an interview via Skype with Felix Nater, a member of my local ISPI Chapter in Charlotte NC.

Felix and I just met about a year ago when I returned to the chapter after a multi-year absence due to several consulting engagements that took me out of town 4 to 5 days a week for month after month. And then those months turned into years.

Felix runs a consultancy addressing Workplace Violence Prevention – and his attendance and enthusiasm at each meeting we’ve both attended piqued my interest in how he applied HPT – Human Performance Technology – Evidence Based Practices for Performance Improvement – in his field. Our short discussions during the chapter meetings’ networking time led to my invitation to do an interview over Skype.

From his website

Felix P. Nater, CSC is a client-focused, workplace violence prevention expert. As the owner of Nater Associates, Ltd., Felix helps organizational leaders protect their best investment – their people – and assists them in recognizing their obligation to safeguard their workplaces by establishing a robust prevention strategy.

In partnership with company management, Felix is able to lead each organization in anticipating, assessing, and addressing the current atmosphere and applying the tools and techniques necessary to achieve the desired one. His expertise comes from decades of hands-on involvement in businesses and industries of all sizes. Felix helps clients understand in plain, simple terms the need to be proactive when it comes to violence prevention. He additionally specializes in incident assessments, risk identification, and development and delivery of training programs. He is purposeful in his approaches to craft a customized solution for each organization and places a high-degree of emphasis on educating managers and employees, alike.

Felix is able to achieve the appropriate balance of maintaining a spontaneous, agile workplace while implementing the necessary protocols to achieve a safer environment. He recognizes the uniqueness of every client and formulates results-based initiatives that work within their businesses. Felix is further committed to ensuring that clients receive the best value and outcomes from the combined effort.
Felix’s primary objective is to utilize his background and experience by helping astute leaders recognize the probability and impact that could result from unaddressed violence risks. His ultimate desire is to establish a trusting and lasting relationship that focuses on sound advice and support that creates safer, productive workplaces for his clients, today and in the future.

As his website states:

Helping Clients Achieve Their Desired Outcomes!

HPT Video

This video is 22:29 minutes in length.

The application of HPT – Evidence Based Practices for Performance Improvement – are indeed potentially very diverse – and Felix’s niche demonstrates that a results orientation is key in any kind of a consultancy.

My HPT Video Series

The HPT Practitioner and HPT Legacy Video Series was started by me in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia. The full set of videos may be found and linked to – here.

HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement. As the late Don Tosti noted, “All performance is a human endeavor.”

Whether your label for HPT is that, or Performance Improvement or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, the Value Chain level, and at the level of Society/World.

HPT Practitioners operate at all of these levels, as this Video Series clearly demonstrates.

Although ISPI – the International Society for Performance Improvement is the home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.

ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.

# # #