Apr 5 2019

My Thoughts on T&D – In Today’s Context

Focus on the authentic Performance Requirements and its Context.

Otherwise actual Performance back on-the-job may not meet its Requirements.

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By guywwallace • Posted in Performance

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It’s Not All About Learning

It's All About Performance Competence - at the Individual level, the Team level, the Process level, the Organization level, the Value Chain level and at the Societal level ... or Worker, Work, Workplace and World.

T&D: 10 quick observations from my 40 years in the ISD biz…

Do you see the same things - or is it different in your professional arenas?

Guy W. Wallace – Performance Analyst & Instructional Architect – ISD Consultant Since 1982

Instruction includes 1) Standalone Job Aids, 2) Job Aids Embedded in Training, 3) Training for Memorization and/or Honing Skills. Performance-Based Instruction via Self-Paced, or Coached, or Group-Paced Modes using various Media appropriate to the Performance Contexts of the learners/Performers.

My Books – a Gallery

Click on Image for More Info

Contact Guy W. Wallace: guy.wallace@eppic.biz (Email) – 704-746-5126 (Mobile) –

I am honored to have received ISPI’s 2010 Honorary Life Member Award for My Contributions to Human Performance Technology (HPT) and to the International Society for Performance Improvement (ISPI)

My 10 Most Recent Posts

T&D: Hat Overload?
ISD Tip From Guy – Client & Stakeholder Alignment 3
HPT Legacy Video with Matt Richter 2018
T&D: More pedagogic change in 10 years than last 1000 years
ISD/PI Video by Guy: Analysis Beyond Instructional Analysis 2018
T&D/PI: Wednesday’s Words of Wisdom From the Past
HPT Video: John A. Carlisle
Helping Our Clients Achieve Performance Competence
ISD/PI Video by Guy: Strategic Planning for Training & Development 1996 at ISPI
Monday’s School of PACT: A1 PACT Is…

I Want Performance Thinking Before Design Thinking – and Other Thoughts About Performance Improvement

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The Current Most Popular Posts & Pages

ISD Tip From Guy - Client & Stakeholder Alignment 3
L&D: The Learning Life Cycle - Learning Curve Model of 10-20-70
T&D: Hat Overload?
T&D: The Late Geary A. Rummler's Most Famous Quote
The Big 5 in Human Personality Assessments: CANOE
Who Really Sets the Real Requirements for Process and People's Performance?
The 1st Book I Would Have New L&D Staff Read
Describing and Documenting Processes for Downstream Purposes
Order of the Mongoose
OJT - Structured or Un-Structured - Always As Appropriate

Performance Improvement Is A Collaborative Effort via ISD and/or PI

Establishing On-the-Job Performance Competence As the End Goal

5 PACT Self-Development Paths Using Free Resources

Follow Me on Twitter

HPT Video: John A. Carlisle You will want to watch this 83 minute video – soon – and follow up on John’s book and a… twitter.com/i/web/status/1… 7 minutes ago
T&D: The guidance of a performance-based T&D Path, or a Menu of development using many media and modes, and a Plann… twitter.com/i/web/status/1… 25 minutes ago
T&D: Guidance - Job Aids - Performance Support - Are Instructional. They Are Engineered To Instruct. They are not… twitter.com/i/web/status/1… 1 hour ago
T&D/PI: Past Post (2011): Enabler Matrices Document What's Needed To Bring a Paper Process To Life… twitter.com/i/web/status/1… 1 hour ago
T&D/PI: Focus on the Enterprise Process Requirements - and Enable Them - Performance Improvement Beyond Instruction… twitter.com/i/web/status/1… 1 hour ago
RT @CNET: What if a stranger could snap your picture on the sidewalk then use an app to quickly discover your name and address? A startup c… 1 hour ago
T&D: Hat Overload? eppic.biz/2020/01/19/td-… https://t.co/KXhUcRX4fx 4 hours ago
T&D: If your focus isn't on improving the Performance Competence of your target audiences - what are you doing with… twitter.com/i/web/status/1… 5 hours ago
RT @P_A_Kirschner: Humans can't multitask learningspy.co.uk/psychology/no-… Thanks @DavidDidau 5 hours ago
RT @matbury: Good advice from @pattishank. e.g. designing English language assessments for mobile devices is incredibly challenging & alway… 22 hours ago

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Guy W. Wallace – On LinkedIn

Click on Image for Guy's LinkedIn Profile

My Community

Guy W. Wallace

Performance Analyst & Instructional Architect - Since 1979

External Consultant - Since 1982.

EPPIC Inc. -
Enterprise Process Performance Improvement Consultancy Inc.

Lenoir NC 28645 USA

Email: guy.wallace@eppic.biz

Mobile: 704 746 5126

Web: www.eppic.biz

"Focus on the Performance Requirements - and Enable Them"

Guy has served 80+ clients including over 45 F500 firms since November 1982.

Recipient of the ISPI - the International Society for Performance Improvement - Honorary Life Member Award - 2010 - for contributions to the Society and to the Technology for Performance Improvement (PI).

Founding member of ASQ’s Influential Voices Initiative - 2010. Served through 2015.

Guy W. Wallace collaborates with his Clients using predictable, visible, proven processes on time and on budget.

Client work won awards for AT&T, General Motors, HP and Siemens Building Technologies.

Guy's 40 years in the performance improvement/ training/ learning business have been focused in 2 key areas:

1- analysis of the organization and its business processes to derive the "Learning Requirements" from the "Performance Requirements" and...

2- design/architecting the configuration of instructional and informational content.

Guy conducts Performance Improvement projects, Curriculum Architecture Design projects, Instructional Design/Development projects, and he both formally and informally develops and coaches client staff in his ISD and Performance Improvement methods, processes, and in the use of his tools and techniques.

My 14 Books

Click on Image for More Info

Guy’s Consulting Clients – Since 1982

(# of Projects)

Abbott Laboratories (3)
ALCOA (2)
ALCOA Labs (2)
Alyeska Pipeline Services Company (2)
American Management Systems (1)

Ameritech (1)
Amoco Corporation (13)
Apotex (1)
Arthur Andersen (1)
ARCO of Alaska (3)

AT&T (4)
AT&T Communications (1)
AT&T Microelectronics (1)
AT&T Network Systems (24)
AT&T Network Systems International (5)

Bandag (7)
Bank of America (2)
Bath Fitter (1)

Baxter (1)
Bellcore Tech (1)
British Petroleum-America (1)
Burroughs (1)

Change Healthcare (1)
Chamberlin Edmonds – Emdeon (1)
Channel Gas Industries/Tenneco (1)
Commerce Clearing House (1)

Data General (1)
Detroit Ball Bearing (1)
Digital Equipment Corporation (2)
Discover Card (1)
Dow Chemical (3)

EDS (1)
Eli Lilly (7)
Exxon Exploration (2)

Federal Express (1)
Fireman’s Fund Insurance (1)
Ford Design Institute (1)
Ford Motor Company (1)

General Dynamics (10)
General Motors (25)
GP Strategies (1)
GTE (1)

H&R Block (1)
Hewlett Packard (5)

Illinois Bell (3)
Imperial Bondware (1)
Imperial Oil (1)

J.K. Somers & Associates (2)
Johnson Controls (1)

Kodak (1)

Lockheed (1)
Lucent (1)

MCC Powers (16)
Motorola (1)
Multigraphics (1)

NASA (1)
NASCO (1)
NAVAIR (1)
NAVSEA (2)

NCR (2)
Norfolk Naval Shipyard (4)
Northern Telecom (1)
Northern Trust Bank (1)
NOVA (2)
Novacor (1)
NSA (1)

Occidental Petroleum Labs (1)
Opel (1)

Pacific Gas & Electric (1)
Performance Design Lab (1)

Quaker (1)
Qualitest (1)

Siemens Building Technologies (1)
Spartan Stores (1)
Sphinx Pharmaceuticals (1)
Square D Company (2)
SunTrust Banks (2)

Valuemetrics (1)
Verizon (3)
Verizon Information Services (1)

Wells Fargo Advisors (1)
Westinghouse Defense Electronics (1)

ZS Associates (1)

Project Overviews for over 200 of my consulting engagements – 1982 through 2018 – are available under the Clients Tab.

Testimonials From The Past

Recognition and Awards for My Professional Contributions and Consulting

For Specifics - Click on Graphic

What Would the ROI Be If You Could Leverage Performance By Leveraging Your Current State Master Performers and Bring Total Performance Up?

A 1987 On-Boarding Story – Ramping Up a New Product Manager’s Performance Competence – Quickly

When Shortening the Time to Performance Competence is a Critical Business Issue with Worthy ROI. Click on Image for the Post

Published November 2011 by Guy W. Wallace at eLearn Magazine:

Click on Graphic to see: Why Is the Research on Learning Styles Still Being Dismissed by Some Learning Leaders and Practitioners?

For Performance Competence – 3 Instructional Options

What Learners/ Performers Need

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I Prefer the Facilitated Group Process for Speed and Accuracy

The PACT Processes for performance-based T&D, L&D and Knowledge Management

lean-ISD : Effective and Efficient and Focused on the Performance Competence Requirements

PACT builds Awareness – Knowledge – Skills to increase ReUse for multiple Target Audiences – for Performance Competence

3 Levels of Instructional Design: Path Design, Product Design, Activity Design

CAD Architects and MCD/IAD Builds/Buys the Content for a more seamless approach to OnBoarding and OnGoing T&D/L&D.

CAD – Curriculum Architecture Design – of the Performance Competence Development Path

performance-based CAD and MCD

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What Was Innovative in Curriculum or Learning Architectures in 1984 – Would Still Seem To Be Innovative Today – Why?

Paths-Menus-Guides-Maps for Training and Learning and Knowledge Management

Curriculum Architecture Design – Since 1982

Performance Competence Development Paths vs Learning Paths - the difference is in the Analysis.

CAD – Curriculum Architecture Design – For Mapping Development Paths – Since 1982

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You Go Down The Learning Path to Go Up The Learning Curve – to go Up the Performance Competence Curve

Guy has been doing performance-based Training Paths and Planning Guides for clients since 1982. First published on Curriculum Architecture in Training Magazine in September 1984 and on the Analysis methods in NSPI's (now ISPI) PIJ in November 1984.

MCD/IAD – Builds/Buys/ReUses Content to Improve Targeted Performance Competence

In PACT – Even the APPOs – Application Exercises are Architected

The 5 Methodology-Sets of the PACT Processes for T&D, Learning and Knowledge Management.

Project Planning & Management -- Analysis -- CAD -- MCD -- IAD.

Performance Based Instruction – Focuses on Performance

Help your client determine their own internal Best Practices in order to share with others in the Enterprise as appropriate.

The Results of a 2002-2004 Effort at “Clarifying HPT”

Clarifying HPT in 2004

Performance Competence via Performance-based T&D Paths & Individual T&D Planning Guides

80+ HPT Videos: Guy’s Practitioner & Legacy Series

EPPIC’s YouTube Channel #1 – Videos Mostly from 1981 to 2017

EPPIC’s YouTube Channel #2 – Videos Mostly from 2018 And On

My First Friday Favorite Guru Series – My Thanks & Attributions to 42

These 42 individuals are the professionals who have knowingly and unknowingly influenced me the most. Click on the image for links to those 42 posts.

Click Here for Free PowerPoint Show Downloads

400+ Free ISD and PI Resources Available

First Posted in 2014 – First Noticed in the Early 1980s

First posted in 2014

It’s Not As Simple As The Customer Is King

Click on the image above for the 1995 article PDF.

Lessons in Making Lemonade : Guy W. Wallace’s Online Cartoon Strip series of 1151 Strips From 2010-2013

Buzz is the Manager of the on campus Lemonade Stand. He and his coworker and their customers are students in the Instructional & Performance Technology College of Rivercity University.