T&D: Only Experienced Performers Know What They Need to Know

Only experienced performers know what they need to know, what they do know, what they don’t know, and how to learn what they need to know and don’t.


Don’t assume that for most new-to-the-job performers. Some might. But the majority will not.

Provide some guidance & support.

Provide a T&D Path

Based on the Performance Requirements.


Provide Guidance – as suggested by Master Performers as to what is optional and what is not.


Default to Standalone Job Aids If Possible/Feasible

Increase Learner flexibility and timeliness.


Option 1


Option 2


Option 3


It’s Not about Learning – It’s about Performance

But if you need to create Training/Learning – do it right. Focus it on non-fuzzy performance specifics.

Tasks that produce Outputs that meet Stakeholder Requirements.


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