T&D: Performance Support Might Not Be Sufficient to Replace Informal Learning

Performance Support Is Not a Panacea

If you conduct Analysis and Design with Master Performers – in a Facilitated Group Process as I have since before becoming a consultant in 1982 – they’ll steer you to appropriate means – to deploy Formal Means – to the ends of Performance Competence.

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Performance Competence – is the ability to Perform Tasks to Produce Outputs to Stakeholder Requirements.

Perf Req Analysis - Much More Than Task Analysis

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I’m All For Performance Support

When it makes sense for the Performance and Performance Context.

Otherwise – forgetaboutit.

The Master Performers on your Analysis and Design Teams will disabuse you of such foolishness. And that’s a good thing.

They have empathy for the learners/Performers at the nuanced level.

2 Articles From 1984 on Using a Facilitated Group Process

I’ve been using that approach – and sharing about it – for a long time.

CAD – Training Mag – 1984 – 6 page PDF – the first publication about Curriculum Architecture Design via a Facilitated Group Process – published in Training Magazine in September 1984. Original manuscript (30 pages) – How to Build a Training Structure That Won’t Keep Burning Down.

Models and Matrices- NSPI PIJ -1984 – 5 page PDF – the first publication of the performance and enabler analysis methods for ISD using a Facilitated Group Process, from NSPI’s (ISPI’s) Performance & Instruction Journal, November 1984.

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