Instruction Systems Designers/ Instructional Designers

… Really need to have a common frame of reference for the Types of Instruction that are within their “Options” when taking the Analysis data and determining how to address the “Performance Based Learning Objectives” … and helping ensure Performance Competence back on the job.

PBI – Performance Based Instruction – in my view – includes Performance Support (by any name) as well as Training – and the drill & practice that that implies. And them combined.

These Are My 3 ISD PBI Options

1. Standalone Job Aids
2. Job Aids embedded in Training
3. Training for Memorization and/or Honing Skills

PBI 1: Standalone Job Aids

When the incoming knowledge/skills of the Target Audiences – based on their prior knowledge based on their prior education and experience – is sufficient to just give them a Job Aid – do that.

The trickiest part may be in getting them to remember How To Access.

And deciding what to do when they want to take over creating and maintaining these themselves, as they find you and your organization too slow.

Should you train them on “How To” all aspects of Performance Support – so that it robust to all of the technology/connections/devices that may be used by the Target Audiences?

I think so.

Be a partner in your client’s success – not a rock in their road.

PBI 2: Job Aids embedded in Training

When the incoming knowledge/skills of the Target Audiences – based on their prior knowledge based on their prior education and experience – isn’t sufficient to just give them a Job Aid – you may need to embed the Job Aid into Training to demystify its proper use.

And be sure to make sure that they all know How To Access.

PBI 3: Training for Memorization and/or Honing Skills

This is the most expensive and time consuming approach to PBI – but is necessary when situation – the Performance Context – and the Risks and Rewards – dictate. Make sure that the design to be deployed/delivered will indeed ensure Performance Competence.

Sharing My 3 Options

What are yours?

Have You Formally Operationalized PBI Selection in Your Methods?

Are you running more of an ISD Engineering Shop – or more of an ISD Artists Colony?

Should these decisions be left up to each ISDer/ID?

Should they each have their own take on these options and when to default to their use?

Do you have tools and templates for these 3 types of PBI – and their many subsets?

1. Standalone Job Aids
   1. Cookbook/Step-By-Step
   2. Decision Table
   3. Checklist
   4. Algorithm
   5. Worksheet
   6. etc.
2. Job Aids embedded in Training
3. Training for Memorization and/or Honing Skills
   1. Instructor Led Training/Synchronous
   2. Video Recording of: ILT
   3. Webinar
   4. Video Recording of: Webinar
   5. Self Paced Readings
   6. Self Paced Videos
   7. Self Paced Podcasts
   8. Structured OJT/Coaching – F2F
   9. Structured OJT/Coaching – Virtual
   10. Structured OJT/Coaching – Phone
   11. Structured OJT/Coaching – Text/SM
   12. etc.

What are your standards for Use and ReUse of existing Content? For creating and storing and administrating and maintaining Original Content and Derivative Content?

Are you maximizing ReUse “As Is” or “After Modification” or is “Redundant Content but Varied Content” acceptable to the users of such Content? To the suppliers of same?

Focus on Enabling the Performance Requirements

Be a Good Steward of Shareholder Equity.

Invest in PBI as if it were all your own money – all your own Shareholder Equity.

PBI – Performance Based Instruction – for when you are serious about impacting Performance Competence back on the Job.

PowerPointShow to download: 3 Types of Performance Based Instruction

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