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Monday’s School of PACT: A6 PACT for Incumbents →

Feb 16 2020

T&D: More Is Learned In Turbulent Waters Than During Smooth Sailing

Is your Training Content too easy peasy? Is that authentic?

If it is – authentic and easy peasy – leave it to Informal Learning.

Tackle something more difficult. Something with a greater return for the investment.

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By guywwallace • Posted in Performance

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It’s Not All About Learning

It's All About Performance Competence - at the Individual level, the Team level, the Process level, the Organization level, the Value Chain level and at the Societal level ... or Worker, Work, Workplace and World.

My 10 Most Recent Posts

HPT Video 2020: Brandon Carson
HPT Legacy Video with Nadia Naffi 2019
Thursday’s Video at 11
KU Audio Podcast: When Experts Attack #8 – Feeling lonely? It’s not social media’s fault
Learning Ain’t Performance
T&D/PI: Wednesday’s Words of Wisdom From the Past
HPT Video 2020: Dan Topf
Tuesday’s Video at 11
Video Shorts – Over 60 In My Growing Collection
Monday’s School of PACT: B4 K/S Categories

Connect with Guy W. Wallace

The Current Most Popular Posts & Pages

The Big 5 in Human Personality Assessments: CANOE
HPT Video 2020: Brandon Carson
HPT Legacy Video with Nadia Naffi 2019
The Late Claude Lineberry - 99 Seconds Presentation at ISPI 2000
Order of the Mongoose
The T&D Path...a Learning Continuum Visual
Alignment Is Important. Alignment to What?
The PACT Process for Instructional Activity Development
The 3 Levers of Enterprise Process Performance Improvement
Lessons in Making Lemonade on the 5 Whys. Why?

I am honored to have received ISPI’s 2010 Honorary Life Member Award for My Contributions to Human Performance Technology (HPT) and to the International Society for Performance Improvement (ISPI)

A Growing Collection of Short Videos – Most Under 2:20 min.

Guy on YouTube in a 37 minute HPT Video – March 2020

The Pivot From Learning to Performance – 47 min Podcast from February 2020

Click on the Image to Listen to and/or Download this and many other Podcasts!

Guy with Alex Salas on Off-the-Cuff from April 2019

Click on Image to Go To the YouTube Video from April 2019

Guy W. Wallace – Performance Analyst & Instructional Architect – ISD Consultant Since 1982

Guy defaults to these Instructional Methods - in this order - 1) Standalone Job Aids, 2) Job Aids Embedded in Training, 3) Training for Memorization and/or Honing Skills when deemed necessary for High Stakes Performance.

For Performance Competence – 3 Instructional Options

3 Levels of Instructional Design: Path Design, Product Design, Activity Design

CAD – Curriculum Architecture Design – of the Performance Competence Development Path

CAD Architects and MCD/IAD Builds/Buys the Content for a more seamless approach to OnBoarding and OnGoing T&D/L&D.

MCD/IAD – Builds/Buys/ReUses Content to Improve Targeted Performance Competence

My 5-Day Workshop on performance-based ISD Analysis & Design

Click on the Image For More Information

My Community

Guy W. Wallace

Performance Analyst & Instructional Architect - Since 1979

External Consultant - Since 1982.

EPPIC Inc. -
Enterprise Process Performance Improvement Consultancy Inc.

Lenoir NC 28645 USA

Email: guy.wallace@eppic.biz

Mobile: 704 746 5126

Web: www.eppic.biz

"Focus on the Performance Requirements - and Enable Them"

Guy has served 80+ clients including over 45 F500 firms since November 1982.

Recipient of the ISPI - the International Society for Performance Improvement - Honorary Life Member Award - 2010 - for contributions to the Society and to the Technology for Performance Improvement (PI).

Founding member of ASQ’s Influential Voices Initiative - 2010. Served through 2015.

Guy W. Wallace collaborates with his Clients using predictable, visible, proven processes on time and on budget.

Client work won awards for AT&T, General Motors, HP and Siemens Building Technologies.

Guy's 40 years in the performance improvement/ training/ learning business have been focused in 2 key areas:

1- analysis of the organization and its business processes to derive the "Learning Requirements" from the "Performance Requirements" and...

2- design/architecting the configuration of instructional and informational content.

Guy conducts Performance Improvement projects, Curriculum Architecture Design projects, Instructional Design/Development projects, and he both formally and informally develops and coaches client staff in his ISD and Performance Improvement methods, processes, and in the use of his tools and techniques.

Guy’s Consulting Clients – Since 1982

(# of Projects)

Abbott Laboratories (3)
ALCOA (2)
ALCOA Labs (2)
Alyeska Pipeline Services Company (2)
American Management Systems (1)

Ameritech (1)
Amoco Corporation (13)
Apotex (1)
Arthur Andersen (1)
ARCO of Alaska (3)

AT&T (4)
AT&T Communications (1)
AT&T Microelectronics (1)
AT&T Network Systems (24)
AT&T Network Systems International (5)

Bandag (7)
Bank of America (2)
Bath Fitter (1)

Baxter (1)
Bellcore Tech (1)
British Petroleum-America (1)
Burroughs (1)

Change Healthcare (1)
Chamberlin Edmonds – Emdeon (1)
Channel Gas Industries/Tenneco (1)
Commerce Clearing House (1)

Data General (1)
Detroit Ball Bearing (1)
Digital Equipment Corporation (2)
Discover Card (1)
Dow Chemical (3)

EDS (1)
Eli Lilly (7)
Exxon Exploration (2)

Federal Express (1)
Fireman’s Fund Insurance (1)
Ford Design Institute (1)
Ford Motor Company (1)

General Dynamics (10)
General Motors (25)
GP Strategies (1)
GTE (1)

H&R Block (1)
Hewlett Packard (5)

Illinois Bell (3)
Imperial Bondware (1)
Imperial Oil (1)

J.K. Somers & Associates (2)
Johnson Controls (1)

Kodak (1)

Lockheed (1)
Lucent (1)

MCC Powers (16)
Motorola (1)
Multigraphics (1)

NASA (1)
NASCO (1)
NAVAIR (1)
NAVSEA (2)

NCR (2)
Norfolk Naval Shipyard (4)
Northern Telecom (1)
Northern Trust Bank (1)
NOVA (2)
Novacor (1)
NSA (1)

Occidental Petroleum Labs (1)
Opel (1)

Pacific Gas & Electric (1)
Performance Design Lab (1)

Quaker (1)
Qualitest (1)

Siemens Building Technologies (1)
Spartan Stores (1)
Sphinx Pharmaceuticals (1)
Square D Company (2)
SunTrust Banks (2)

Valuemetrics (1)
Verizon (3)
Verizon Information Services (1)

Wells Fargo Advisors (1)
Westinghouse Defense Electronics (1)

ZS Associates (1)

Project Overviews for over 200 of my consulting engagements – 1982 through 2018 – are available under the Clients Tab.

Guy W. Wallace – On LinkedIn

Click on Image for Guy's LinkedIn Profile

Follow Me on Twitter @guywwallace

HPT Video Weekend Matinee: Daniels 2011 youtube.com/watch?v=KOc8wA… hpttreasures.wordpress.com/2020/03/27/hpt… 8 hours ago
RT @DonaldClark: If you're recording stuff online, don't worry about picture quality, research shows it makes no difference to the learning… 9 hours ago
RT @guywwallace: L&D: Past Post (2018): Preparing Learners/ Performers for a VUCA World eppic.biz/2018/02/16/ld-… https://t.co/ldvm4bERzl 10 hours ago
RT @guywwallace: T&D/PI: Short 99 second session Video from ISPI 2000 Conf - Claude (Butch) Lineberry youtu.be/S5gcISofNL4 via @YouTube… 10 hours ago
RT @guywwallace: T&D: It's damn difficult to sort seductive details from necessary details if you don't understand the terminal Performance… 17 hours ago
RT @guywwallace: L&D: Support the Supervisor in Supporting the learner/Performer eppic.biz/2018/02/15/ld-… https://t.co/AQhN0DnSW4 17 hours ago
RT @guywwallace: T&D/PI: See my 84 minute HPT Video with Neil Rackham of SPIN Selling fame, recorded Feb 4th, 2020, and learn about his bac… 17 hours ago
RT @guywwallace: So I inadvertently mixed up the name referenced in one of my HPT Videos - and inadvertently tricked someone into watching… 17 hours ago
RT @guywwallace: T&D: 3 Types of Performance Based Instruction eppic.biz/2019/09/03/td-… https://t.co/hFSUuEf1Kn 17 hours ago
RT @guywwallace: T&D: Back in the Day We Used to Meet Face-to-Face #3. It's not just T&D/ L&D that needs to change how they deliver interna… 17 hours ago

Follow @guywwallace

My Books – a Gallery

Click on Image for More Info

Management’s Foci should be on their Alignment, Processes, Practices, Resources – and Avoiding Foo Foo in Each

5 PACT Self-Development Paths Using Free Resources

T&D: 10 quick observations from my 40 years in the ISD biz…

Do you see the same things - or is it different in your professional arenas?

I Want Performance Thinking Before Design Thinking – and Other Thoughts About Performance Improvement

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Clarifying HPT – Human Performance Technology

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Performance Improvement Is A Collaborative Effort via ISD and/or PI

Establishing On-the-Job Performance Competence As the End Goal

Testimonials From The Past

Performance Improvement Isn’t So Easy

What Learners/ Performers Need

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A 1987 On-Boarding Story – Ramping Up a New Product Manager’s Performance Competence – Quickly

When Shortening the Time to Performance Competence is a Critical Business Issue with Worthy ROI. Click on Image for the Post

Recognition and Awards for My Professional Contributions and Consulting

For Specifics - Click on Graphic

What Would the ROI Be If You Could Leverage Performance By Leveraging Your Current State Master Performers and Bring Total Performance Up?

What Was Innovative in Curriculum or Learning Architectures in 1984 – Would Still Seem To Be Innovative Today – Why?

Paths-Menus-Guides-Maps for Training and Learning and Knowledge Management

performance-based CAD and MCD

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Published November 2011 by Guy W. Wallace at eLearn Magazine:

Click on Graphic to see: Why Is the Research on Learning Styles Still Being Dismissed by Some Learning Leaders and Practitioners?

I Prefer the Facilitated Group Process for Speed and Accuracy

The PACT Processes for performance-based T&D, L&D and Knowledge Management

lean-ISD : Effective and Efficient and Focused on the Performance Competence Requirements

PACT builds Awareness – Knowledge – Skills to increase ReUse for multiple Target Audiences – for Performance Competence

The 5 Methodology-Sets of the PACT Processes for T&D, Learning and Knowledge Management.

Project Planning & Management -- Analysis -- CAD -- MCD -- IAD.

Curriculum Architecture Design – Since 1982

Performance Competence Development Paths vs Learning Paths - the difference is in the Analysis.

CAD – Curriculum Architecture Design – For Mapping Development Paths – Since 1982

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You Go Down The Learning Path to Go Up The Learning Curve – to go Up the Performance Competence Curve

Guy has been doing performance-based Training Paths and Planning Guides for clients since 1982. First published on Curriculum Architecture in Training Magazine in September 1984 and on the Analysis methods in NSPI's (now ISPI) PIJ in November 1984.

In PACT – Even the APPOs – Application Exercises are Architected

Performance Based Instruction – Focuses on Performance

Help your client determine their own internal Best Practices in order to share with others in the Enterprise as appropriate.

The Results of a 2002-2004 Effort at “Clarifying HPT”

Clarifying HPT in 2004

Performance Competence via Performance-based T&D Paths & Individual T&D Planning Guides

80+ HPT Videos: Guy’s Practitioner & Legacy Series

EPPIC’s YouTube Channel #1 – Videos Mostly from 1981 to 2017

EPPIC’s YouTube Channel #2 – Videos Mostly from 2018 And On

My First Friday Favorite Guru Series – My Thanks & Attributions to 42

These 42 individuals are the professionals who have knowingly and unknowingly influenced me the most. Click on the image for links to those 42 posts.

Click Here for Free PowerPoint Show Downloads

400+ Free ISD and PI Resources Available

First Posted in 2014 – First Noticed in the Early 1980s

First posted in 2014

It’s Not As Simple As The Customer Is King

Click on the image above for the 1995 article PDF.

Lessons in Making Lemonade : Guy W. Wallace’s Online Cartoon Strip series of 1151 Strips From 2010-2013

Buzz is the Manager of the on campus Lemonade Stand. He and his coworker and their customers are students in the Instructional & Performance Technology College of Rivercity University.