HPT Video 2020: Harold Jarche

I’ve been following Harold Jarche (pronounced: jar-key) online since about 2007 I believe. We’ve had a few exchanges on Social Media and via email over the years – but I felt as if I didn’t know enough about him – and thought he’d bring some different perspectives to Performance Improvement.

Harold Jarche

Adapted from his website – here.

Harold Jarche: Bio

Contact Harold

en français

Harold Jarche works with individuals, organizations, and public policy influencers to develop practical ways to improve collaboration, knowledge sharing, and sensemaking.


Harold has been described as “a keen subversive of the last century’s management and education models”. Clients appreciate Harold for his extensive experience and network. His internationally renowned blog is “a beacon of light in the dark landscape of organizational learning”. According to one long-time reader, “Harold is one of the best thinkers out there on things relating to learning and work”. Harold helps his clients deal with an increasingly complex networked world.

A graduate of the Royal Military College, Harold served over 20 years with the Canadian Armed Forces in leadership and training roles. Harold began his career as an officer with Princess Patricia’s Canadian Light Infantry. He completed his service as a Training Development Officer with the Royal Canadian Air Force where he conducted the analysis and design of training for aircrew and technicians on the newly purchased CH146 helicopter.

In 2003 Harold launched his independent consulting practice in Sackville, NB, Canada. He has served a wide variety of clients and has been a speaker at many venues worldwide. As work and learning become integrated in a networked society, Harold sees great opportunities to create new organizational models. We can do better than cubicle farms, cookie-cutter job descriptions, generic work competencies, and routine work. We need to make social networks and communities of practice essential components of all of our workplaces. Being able to understand emerging situations, see patterns, and co-solve problems are now essential business skills. As Harold says, work is learning & learning is the work.

Harold’s preferred workplace is on his bicycle, where he gets his best ideas.

Previous Work

Instructor — University of Toronto Faculty of Information’s iSchool Institute

Chief Learning Officer — e-Com Inc. (Theorix LMS)

Project Manager (Learning & Performance Systems)
— Centre for Learning Technologies, Mount Allison University

Training Development Officer — Royal Canadian Air Force

Health Care Administrator — Canadian Forces Medical Services

Infantry Officer — Princess Patricia’s Canadian Light Infantry

Chairman — Renaissance Sackville (volunteer)

Director of Planning — Atlantic Wildlife Institute (volunteer)


Master of Education (Adult Education) University of New Brunswick
(Thesis: Learning in the New Brunswick Information Technology Workplace)

Bachelor of Arts (History) Royal Military College of Canada

For more about Harold and his consulting services, videos, etc., please go here.

The HPT Video

This video is 63:05 minutes in length.

Harold’s PKM Model

Personal Knowledge Mastery.


Developing Mastery

Public online workshops are scheduled throughout the year:

PKM Online Workshop

Custom workshops for organizations:

Organizational PKM Workshop

Harold’s Books

The four books were combined into a single volume and Version 3.0 (December 2018) continues Harold’s journey of — life in perpetual beta.


For more information about his book(s) – please go here.

Working Smarter Field Guide

Free 12 page PDF from Harold: WorkingSmarter2020

Connect with Harold

LinkedIn Profile: linkedin.com/in/jarche
Email: harold@jarche.com

Guy’s HPT Video Series

The HPT Video Series … formerly known as the HPT Practitioner and HPT Legacy Video Series … was started by Guy W. Wallace in 2008 as a means of sharing the diversity of HPT Practitioners, and the diversity of HPT Practices in the workplace and in academia. The full set of videos – over 100 – may be found and linked to – here.

HPT – Human Performance Technology – is the application of science – the “technology” part – for Performance Improvement.

As the late Don Tosti noted, “All performance is a human endeavor.”

Whether your label for HPT is that, or Performance Improvement, or Human Performance Improvement, it is all about Evidence Based Practices for Performance Improvement at the Individual level, the Team level, the Process level, the Department level, the Functional level, the Enterprise level, and at the level of Society/World.

HPT Practitioners might operate at any of these levels, as this Video Series clearly demonstrates.

Although ISPI – the International Society for Performance Improvement is the professional home of many HPT Practitioners – the concepts, models, methods, tools and techniques are not limited to any one professional affinity group or professional label.

ISPI just happens to be where I learned about HPT – and has been my professional home since 1979.

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