T&D: Job Aids for Performance Guidance & Support

After being asked to participate in 2 interviews – one for an audio podcasts and the other a video – to share what I’ve learned from others over the past 40+ years about Job Aids/ Performance Support – I decided to turn my associated homework/prep into a White Paper and a Video. Both are below.


This video is 13:44 minutes in length.

And yes – I know I violated the music in the background rule/guidance. ;)

The Podcast and Video Interviews

On April 3, 2020, I was interviewed by Michelle Ockers for her Disruptive Podcast Series:


On April 9, 2020, I was interviewed by Jeff Dalto for this video:

White Paper: Types of Job Aids – for Performance Support & Guidance in the Workflow – 2020-04-12

Job Aids – Performance Support 2020-04-12

Note I’ll be updating this and expanding on it with – a little help from my friends – in the next month of so – so stay tuned!

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