– or L&D or LXD.
The Gaps in Process Tasks & Outputs may be rooted in one or more of the Enabler Provisioning Systems of the Enterprise.
This video is 2:08 minutes in length.
Guy’s book on “From Training to Performance Improvement Consulting” is available as a Kindle or Paperback.
Find that and his other 14 books on his Author’s Page at Amazon: https://www.amazon.com/-/e/B08JQC4C4V