Adapted from Chapter 1 of my 2001 book: T&D Systems View
My objective is to help start the reader/viewers down the path to achieving “Learning by Design” versus “Learning by Chance” with their T&D system. Or call it L&D or LXD.
Learning by Design is a performance-oriented T&D system delivering high-impact T&D. Learning by Design is a T&D system aligned squarely with the critical needs of the enterprise. Learning by Design is where T&D processes are in enough control to make a significant return on the shareholders’ investments.
You will achieve this Learning by Design objective by using the concepts, models, and tools in the book to first assess your T&D system (quickly in Chapter 5 and in greater and more targeted in Chapter 30) to target certain processes for improvement.
I believe that everyone will find the many processes of this model at work in their T&D/L&D/LXD system, whether formal and in control or informal and not in control.
However, don’t mistake the detail in our model to suggest that we are control freaks. We do not believe that each process should always be formal or in some Six Sigma level of control, unless your specific situation dictates a need for that.
As always, it depends.
T&D Systems View is also about learning with a return on investment (ROI) and an economic value added (EVA). It’s about learning that impacts process performance and is ultimately good for the shareholder, because a dollar invested should pay back substantially more than a dollar in return—or why bother?
This video is 17:34 minutes in length – but you may have to pause it a lot to read the longer sets of text in many of the graphics. You can also view the Companion PDF – see the document after the video.
The Companion PDF: