From 1979 to Today
I first started in pb-ISD – performance-based Instructional Systems Design back in August of 1979. I was heavily influenced by the manager and peer who subscribed to the Rummler & Gilbert and Bob Mager and Joe Harless approaches to performance-based Training/ Instruction.
Note: I like/prefer the term Instruction nowadays – as it encompasses both Job Aid (Performance Support in the WorkFlow/Process) and Training.
Early on I was aware that Instruction would not address all of the Performance Variables – thanks to being given on Day 1 in my first job out of college at Wickes Lumber in Saginaw Michigan these three resources:
- A September/October 1970 Newsletter from Praxis (the consulting firm of Rummler & Gilbert)
- Bob Mager & Peter Pipe’s book: Analyzing Performance Problems
- Tom Gilbert’s book: Human Competence
In my second job at Motorola in spring of 1981, in the western suburbs of Chicago, I worked alongside Geary Rummler, and Neil Rackham, and I met Ray Svenson whom I went to work for in my third job in November 1982 when I became an external ISD consultant – where I got to “play around” in the PI Sandbox from time-to-time when it became obvious that Instruction sometimes wasn’t going to address the root causes of Performance Problems.
At each of my first two jobs I began framing my ISD methods inside my Performance Improvement (PI) methods.
Both have been evolving ever since.
The GIF and Video below overview my journey.
A Short Video